[100attendees] Support Request for Mac
Niels ten Oever <lists@digitaldissidents.org> Thu, 16 November 2017 17:00 UTC
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id 1eFNWe-00064o-Li; Thu, 16 Nov 2017 18:00:29 +0100
To: 100attendees@ietf.org
Cc: Corinne Cath <corinne@article19.org>
From: Niels ten Oever <lists@digitaldissidents.org>
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Date: Thu, 16 Nov 2017 18:00:24 +0100
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Subject: [100attendees] Support Request for Mac
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Hi all, My colleague Corinne (cc) is here in Singapore and has a bit of a software problem. She was doing an update on her Mac Book Pro running High Sierra and on reboot she got an error saying: macOS could not be installed on your computer An error occured while updating firmware Quit the installer to restart your computer and try again. She tried rebooting into safe mode which did not work, and while she could get into System Recovery, she did not have a time machine recovery point. Corinne will need to access the files on the laptop and work on some deadlines this weekend, so any support tomorrow before or after the morning session would be highly appreciated. Any tips or tricks are also welcome of course. Best, Niels 'never touched a Mac' ten Oever on behalf of Corinne -- Niels ten Oever Head of Digital Article 19 www.article19.org PGP fingerprint 8D9F C567 BEE4 A431 56C4 678B 08B5 A0F2 636D 68E9
- [100attendees] Support Request for Mac Niels ten Oever