Re: [111attendees] [Tools-discuss] Positive observations and proposals for improvements to Meetecho (was: Re: Re: So, what are jabber scribes actually doing, these days?)
Eric Rescorla <ekr@rtfm.com> Fri, 30 July 2021 21:14 UTC
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From: Eric Rescorla <ekr@rtfm.com>
Date: Fri, 30 Jul 2021 14:13:56 -0700
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To: Bron Gondwana <brong@fastmailteam.com>
Cc: 111attendees@ietf.org, tools-discuss <tools-discuss@ietf.org>
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Subject: Re: [111attendees] [Tools-discuss] Positive observations and proposals for improvements to Meetecho (was: Re: Re: So, what are jabber scribes actually doing, these days?)
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On Fri, Jul 30, 2021 at 2:03 PM Bron Gondwana <brong@fastmailteam.com> wrote: > Ooh, we're going a full "suggestions for meetecho" thread? I'd like to > propose some things! > > *that we replace the current "raise hands" tool:* > > *... *which is based on an expired draft which isn't going to be > refreshed - with a better tool that allows the chairs to: > > a) label each option > b) have more than 2 options (max 9 maybe) > c) select between "choose one" and "choose N" modes (checkbox vs radio > button) > > ... and which appears IN PLACE of the slides when enabled, so that meeting > participants don't have to navigate to a separate tab to interact. > > More generally, it's too easy for some participants to be lost on > different tabs where they can't see the slides. The multiple views where > you can see individual talking heads in more detail are not actually > valuable I don't think - if slides are showing they should be the bulk of > the screen because they need to be read - and if a poll is showing then for > sure it should be taking over the screen. > EKR Raises Hand. *a "temporary mute" mode that keeps the audio stream open:* > > This is still an issue for me. I often mute myself while chairing so I > can take notes without my keyboard sound interrupting the chat - but it > means that I can't easily respond to somebody because the rejigging of the > audio channel not only creates a hiccup in the incoming audio feed which > means I might miss something someone says, but it also creates enough of a > delay that by the time I could have responded the other party's mental > state has moved on. > > Timing is really important in conversation and we're already fighting with > the quarter second delay imposed by the size of the planet. Additional > delay makes it unwieldy. > Note that this is a respect in which Meetecho is unusual. Most other VC systems which I am familiar with just stop sending on the track but keep the microphone open rather than dropping the media stream and re-calling getUserMedia(). To your list, I would add auto-unmuting (and even more importantly, muting) when people enter and exit the head of the queue. This would remove a lot of goofy behavior. -Ekr *allow multiple connections by the same person to the same session:* > > I have multiple times wanted to switch device temporarily - from my > desktop computer to a phone / ipad so I can temporarily move to another > location while continuing to follow a meeting. Multiple connection support > would mean I could switch over without a break. > > Sure it could be abused by people "sharing" a login, but that would be > pretty obvious if both parties tried to participate, and given that we > allow fee waivers anyway, it's unlikely to be abused significantly. Sure > there are Jabber naming issues, but we can avoid that by giving each jabber > name with a serial number (which I believe already happens now?) > > ... > > I've already written these up separately in the past, but: > > *information about who is speaking in the same place as video feeds* > > See my previous email :) Basically the "participant list" should just be > an ordered list of participants and only needs to be switched to when > seeing who is in the call or opening an individual message to them (and > people don't get moved out of order when they're sending something). The > "who is sending something" list should be all together with the video, and > chairs pinned even if they're sending nothing right now. > > Along with visual indicators of "currently sending audio" on people so we > know who of those with their audio channel open are currently speaking, > this makes it easier to look in one place to see the source of all sound, > and eyes can generally flit between the right hand side (video and audio > indicators) and the slides, without needing to also track via the > participant list. > > *flexible "assign chair"**:* > > This one hasn't come up in practice, but the chairs for meetings are > pre-assigned from datatracker. It would be great for ADs and the meetecho > reps in each meeting to be able to upgrade anybody to a chair role or > remove a chair role with a simple click. > > In real rooms, anyone can go sit in the chair at the front of the room, > and it's not abused because of social convention. I believe that we can > map that to this virtual space and still have it work sensibly. People > won't take the chair unless there's a legitimate reason to do it, and so > long as it's logged - if someone does consistently abuse it we have > processes to eject them from the IETF for misbehaviour. > > This has become less important with the ability for individuals to turn on > both audio and video themselves, so the chair is going less busywork just > approving access, but it would be good to make it possible for someone else > to step into the chair if the regular chairs are unable to attend or lose > network, rather than making the meeting less able to run. > > Bron. > > On Sat, Jul 31, 2021, at 05:38, Meetecho IETF support wrote: > > All, > > chiming in just to say that we at Meetecho appreciate and value your > feedback. We'll definitely take it into account when developing the > future releases of the platform. We'll provide comments on the points > raised as soon as we get the chance to parse them, i.e., when the > meeting is over. > > Also, I'm cc'ing tools-discuss@ietf.org and setting the reply-to header > to that list as well, as that's the right place to discuss enhancements > and provide feedback that would be easier for us to collect. > > Best, > Alessandro > > Il 30/07/21 19:37, Spencer Dawkins at IETF ha scritto: > > I should have changed the Subject a LONG time ago! But this thread has > > morphed into helpful observations and suggestions, so, if I might add a > > couple of things ... > > > > I agree that Meetecho has been improving (and just for fun, the Meetecho > > guys were participants in the MEDIACTL session I was co-chairing in > > Hiroshima at IETF 76 in November 2009, and they roped in a team member > > from Italy during the discussion using whatever the toolset was back > > then, so many of you have no idea how MUCH they've improved 😀). > > > > I see that we've already mentioned detaching the chat window, and > > usually I remember that we can detach the chat by Tuesday of each IETF > > meeting week at the latest, which is almost certainly a result of not > > having THAT much experience with Meetecho during the four months between > > meetings. Now that we can use Meetecho for interim meetings, that will > > help me remember more clearly, so good there, too. > > > > The one thing I've noticed this week is how difficult it is to figure > > out who is speaking if they aren't sending video, and there's a long > > list of people in the queue. The suggestion to move the speakers above > > the queue would improve that, and so would simply displaying the active > > speaker names in the screen space where their video would have gone, if > > the person had been sending video.One reason that matters, is that it's > > helpful for everyone to get the speaker's name right in the minutes. > > That's not just for new attendees, I'm starting to forget what people > > sound like, unless I'm talking to them regularly, or they have a very > > distinctive speech pattern, so I've definitely depending on seeing names > > when I'm taking minutes. . > > > > The one thing I was thinking about, as I read through this thread, was > > that we are kinda *not *talking about what the IETF thinks the target > > audience for our conferencing tool is. > > > > * For probably the last couple of IETFs, I have a GREAT setup for > > remote participation (my laptop screen, plus two 25-inch monitors). > > But I do have tiled windows on all three screens. > > * If we think people who can't throw a few hundred dollars at monitor > > screens are part of our target audience, that's worth noting. > > * If we think we're going to have hybrid meetings, in at least some > > scenarios, it's going to be good to use Meetecho in the conference > > rooms (especially if we need to be distancing, so more spread out, > > front to back in the conference rooms). > > * Even if we aren't doing hybrid meetings, I've participated in some > > working group meetings from my hotel room, but I wasn't tryng to > > co-chair a meeting, or even to present at a meeting. > > * When Michael Richardson and I talked to the Cellar working group > > participants about switching to Meetecho for our (monthy) interims, > > the first question we got was, "is there an iOS/Adroid client?" I > > haven't checked Meetecho on my phone in years, but I'd bet offhand > > that (1) it would work, but (2) it might not be as easy to use as > > some other conferencing systems, on those devices. Do people have > > experience with that? > > > > I'll let you folks continue to share these positive observations and > > proposals. Make Good Choices, of course. > > > > Best, > > > > Spencer > > > > On Thu, Jul 29, 2021 at 6:15 PM Jay Daley <jay@ietf.org > > <mailto:jay@ietf.org>> wrote: > > > > Thanks Bron. Personally I think that’s a great usability adjustment > > and will forward to the Meetecho team for them to consider. > > > > Jay > > > > > On 30/07/2021, at 10:58 AM, Bron Gondwana <brong@fastmailteam.com > > <mailto:brong@fastmailteam.com>> wrote: > > > > > > On Fri, Jul 30, 2021, at 05:21, Jay Daley wrote: > > >> No we have absolutely not pushed Meetecho into being "just a > > contractor", they are a valued partner and we work very well > > together. If you have any doubts about that then ask them directly. > > >> > > >> It is disappointing that you have escalated a personal concern > > that you have with our services into such a strong criticism when > > that is entirely unsupported by any evidence. > > > > > > Jay, I agree with your sentiment here - this attitude to Meetecho > > is counterproductive. They've done great work for the last couple > > of IETFs and the experience is improving each time. I have > > particularly appreciated the embedded slide management, and I'm sure > > that will be even better next time too. > > > > > > Regarding the specific interface issues that remain, I do think > > there's a question of "where do we propose improvements in a way > > that will be noticed"? I've seen the suggestion made very many > > times that the "speaker" area (where the video shows) should have > > additional lines for each person sending anything, rather than that > > information being at the top of the participant list. This is much > > more like the experience with other chat systems, for example Zoom > > shows either a photo or a blank item for somebody who isn't > > currently sending video, but they're otherwise treated "the same" as > > a person sending video in terms of real-estate and where to look for > > their presence by default. > > > > > > Right now with meetecho, my eyes are normally at the video are > > when people are speaking, but if a non-video person is speaking I > > need to look across to the other side of the screen to see the audio > > indication. > > > > > > And as was also suggested in this thread, you can't scroll the > > participant list to find someone to chat to, because they jump to > > the top when they are sending, then back to alphabetical position. > > This is also a usability pain. Separating "the list of > > participants" (which wouldn't move about) and "the list of people > > sending something" with the video and audio indications being > > together in one place would be a significant improvement. And as an > > additional benefit, when you're looking at the chat window, you > > would still be able to see all the details of who is sending > > (including yourself - if you're sending then the indicator of your > > own audio should be the same as the indicator of everyone else's > > audio, rather than being in yet a third location up under your own > > name). > > > > > > <image.png> > > > So those two names would appear in the right hand side, and also > > still have their name in the participant list, and the video feeds > > would each have a "here's what's being sent". Chairs would always > > have a presence on the right, with whatever they were currently > > sending - and the "participants" tab would only have the list of > > participants, and not be a place you needed to go to see activity, > > so you could mostly keep the chat tab open. > > > > > > Bron. > > > > > > > > > -- > > > Bron Gondwana, CEO, Fastmail Pty Ltd > > > brong@fastmailteam.com <mailto:brong@fastmailteam.com> > > > > > > > > > -- > > > 111attendees mailing list > > > 111attendees@ietf.org <mailto:111attendees@ietf.org> > > > https://www.ietf.org/mailman/listinfo/111attendees > > <https://www.ietf.org/mailman/listinfo/111attendees> > > > > -- > > Jay Daley > > IETF Executive Director > > jay@ietf.org <mailto:jay@ietf.org> > > > > -- > > 111attendees mailing list > > 111attendees@ietf.org <mailto:111attendees@ietf.org> > > https://www.ietf.org/mailman/listinfo/111attendees > > <https://www.ietf.org/mailman/listinfo/111attendees> > > > > > > -- > 111attendees mailing list > 111attendees@ietf.org > https://www.ietf.org/mailman/listinfo/111attendees > > > -- > Bron Gondwana, CEO, Fastmail Pty Ltd > brong@fastmailteam.com > > > ___________________________________________________________ > Tools-discuss mailing list - Tools-discuss@ietf.org > This list is for discussion, not for action requests or bug reports. > * Report datatracker and mailarchive bugs to: datatracker-project@ietf.org > * Report tools.ietf.org bugs to: webmaster@tools.ietf.org > * Report all other bugs or issues to: ietf-action@ietf.org > List info (including how to Unsubscribe): > https://www.ietf.org/mailman/listinfo/tools-discuss >
- [111attendees] Positive observations and proposal… Spencer Dawkins at IETF
- Re: [111attendees] Positive observations and prop… Nigel Hickson
- Re: [111attendees] Positive observations and prop… Meetecho IETF support
- Re: [111attendees] Positive observations and prop… Bron Gondwana
- Re: [111attendees] [Tools-discuss] Positive obser… Eric Rescorla
- Re: [111attendees] [Tools-discuss] Positive obser… Michael Richardson
- Re: [111attendees] [Tools-discuss] Positive obser… Eric Rescorla
- Re: [111attendees] [Tools-discuss] Positive obser… Jonathan Morton
- Re: [111attendees] [Tools-discuss] Positive obser… Spencer Dawkins at IETF
- Re: [111attendees] [Tools-discuss] Positive obser… Marc Petit-Huguenin
- Re: [111attendees] [Tools-discuss] Positive obser… Michael Richardson
- Re: [111attendees] [Tools-discuss] Positive obser… gang Antgam
- Re: [111attendees] [Tools-discuss] Positive obser… gang Antgam
- Re: [111attendees] [Tools-discuss] Positive obser… gang Antgam
- Re: [111attendees] [Tools-discuss] Positive obser… gang Antgam
- Re: [111attendees] [Tools-discuss] Positive obser… gang Antgam
- Re: [111attendees] [Tools-discuss] Positive obser… gang Antgam
- Re: [111attendees] Positive observations and prop… gang Antgam
- Re: [111attendees] [Tools-discuss] Positive obser… Meetecho IETF support
- Re: [111attendees] [Tools-discuss] Positive obser… Meetecho IETF support
- Re: [111attendees] [Tools-discuss] Positive obser… Meetecho IETF support
- Re: [111attendees] [Tools-discuss] Positive obser… Spencer Dawkins at IETF