Re: [87attendees] [87all] IETF 87 Berlin Meeting Review

Dave Crocker <dhc@dcrocker.net> Wed, 14 August 2013 17:25 UTC

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Date: Wed, 14 Aug 2013 10:25:12 -0700
From: Dave Crocker <dhc@dcrocker.net>
Organization: Brandenburg InternetWorking
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To: Spencer Dawkins <spencerdawkins.ietf@gmail.com>
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Cc: 87attendees@ietf.org, Andrew Sullivan <ajs@anvilwalrusden.com>
Subject: Re: [87attendees] [87all] IETF 87 Berlin Meeting Review
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On 8/14/2013 10:18 AM, Spencer Dawkins wrote:
> If the registration form had a checkbox as Andrew described, I'd check
> it for Dallas, and probably for Vancouver and for Toronto as well.


This entire thread seems to be based on the view that we should help 
hotels mishandle a very large block of reservations.

Reservations at a hotel are not supposed to be a 'hope' of a room, but a 
commitment for one, with the hotel suffering serious penalty for getting 
things wrong.  I don't mean merely that they find some other room 
somewhere else, inconveniencing their now-non-guest, but cost that hurts 
the hotel.

An error of the scale of 25 rooms indicates that the hotel did not take 
its responsibility seriously enough.  It goes far beyond the typical 
statistics of "sometimes the numbers don't quite align", as inevitably 
happens with hotels, but isn't supposed to happen often.  It represents 
mismanagement.

That the error seems to be happening more than once suggests that our 
contracts are not forceful enough.

d/

-- 
Dave Crocker
Brandenburg InternetWorking
bbiw.net