Re: [89attendees] This hotel needs to rated on TripAdvisor

[Adam Roach <[e-mail]>]

On 3/5/14 10:09, Randall Gellens wrote:
> Lack of hot water is a serious issue and should be immediately 
> reported to the hotel.  If it has been reported, were they able to 
> correct it? 

Not that I've reported it, but with a data point of my room on the 20th 
floor, and corroborated by asking a few other people in the tower, it 
seems that you can generally draw hot water in the afternoon and evening 
without a problem, while the best you can get is in the range of "cold 
to tepid" in the mornings. This tells me that the problem is systemic, 
and not something in my room. I suspect that the synchronicity of 
several hundred people trying to get to meetings that all start at 
exactly the same time is more than the system has been dimensioned for.

Which is to say: I suspect the problem can't be fixed without a complete 
overhaul of the water heating system in the tower; and I surmise that 
this won't be done in the few days before I leave. My experience at 
hotels is that asking them to fix something that can't quickly be solved 
by one person with a wrench generally results in a punitive visit from 
maintenance staff who then fiddle with something until it breaks.

/a