Re: [Asrg] Adding a spam button to MUAs

Hrishikesh Barua <talonx@gmail.com> Wed, 16 December 2009 03:56 UTC

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Date: Wed, 16 Dec 2009 09:26:11 +0530
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From: Hrishikesh Barua <talonx@gmail.com>
To: Anti-Spam Research Group - IRTF <asrg@irtf.org>
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Subject: Re: [Asrg] Adding a spam button to MUAs
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>> In the right conditions will act as an unsubscribe button -

Correct me if I'm wrong - by the right conditions I understand that you mean
cases where the List-Unsubscribe header is present in the email. While this
is a good option, Gmail's implementation of this leaves some things to be
desired.

http://gmailblog.blogspot.com/2009/07/unsubscribing-made-easy.html

If you look at the screenshot in the post above, there is no just
"Unsubscribe" button - it's "Report Spam" or  "Unsubscribe and Report Spam".
In an update to the same post, Google clarifies that

>>If you want to unsubscribe without reporting the message as spam, click
"show details" in the top-right corner of the message, then click
"Unsubscribe from this sender."

If it's not among the visible options, people are not going to use it - they
are just going to click on the visible buttons (and mark it as spam).

But it's a start.

- Hrish
-- 
I dare to disturb the universe.
------------------------------------------
http://talonx.blogspot.com
http://code.deepinspace.net
------------------------------------------

On 16/12/2009, Franck Martin <franck@avonsys.com> wrote:
>
> This is the story of the remote command for the VCR
>
> After extensive studies with real people, and all the possibilities to
> record a channel while watching another channel and program recording at
> will. Manufacturers have realized people were using only one button: Record
> Now!
>
> People don't want options, they just want simplicity.
>
> Studies in email have also shown people use the spam button to just mean: I
> don't want to see these emails anymore.
>
> The approach taken by google is interesting, because the report spam
> button, in the right conditions will act as an unsubscribe button, which can
> be easily supplant an FBL. I think this is what we are talking about here.
>
> Franck Martin
> http://www.avonsys.com/
> http://www.facebook.com/Avonsys
> twitter: FranckMartin Avonsys
>
>
>