Re: [Asrg] Adding a spam button to MUAs

Ian Eiloart <iane@sussex.ac.uk> Thu, 17 December 2009 16:27 UTC

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Subject: Re: [Asrg] Adding a spam button to MUAs
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--On 16 December 2009 18:20:56 -0500 Nathaniel Borenstein 
<nsb@guppylake.com> wrote:

> I've tried hard to resist chiming in on this, but can't help myself.
>
> I suggest that the issue of defining or identifying spam is a red herring
> and a huge distraction from actual progress.  The real issue is
> identifying mail that a specific user does not want.  When defined this
> way, it subsumes the spam problem, but it also maps more directly onto
> the user's action with a spam/junk button.

Twitter seems to think that users are smart enough to distinguish between 
"unwanted" and "spam". They give you a button for each. It's an important 
distinction that most people can make. Even if they fail to do so, your 
information is at least as useful as a single button would give.

-- 
Ian Eiloart
IT Services, University of Sussex
01273-873148 x3148
For new support requests, see http://www.sussex.ac.uk/its/help/