Re: [Asrg] Adding a spam button to MUAs

Nathaniel Borenstein <nsb@guppylake.com> Mon, 21 December 2009 17:48 UTC

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From: Nathaniel Borenstein <nsb@guppylake.com>
Date: Mon, 21 Dec 2009 12:46:00 -0500
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Subject: Re: [Asrg] Adding a spam button to MUAs
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On Dec 20, 2009, at 7:09 AM, Ian Eiloart wrote:

> The point is that if your users have a mail client with two buttons, it's capable of making a distinction that will be useful to some admins. Other admins my chose not to make use of the distinction, but if you extinguish the information before it reaches the admin, then it's impossible to reconstruct it.

At the risk of beating a dead horse, this may or may not be true.  The key question isn't whether the mail client can make the distinction, it's whether the users can.  If the users can't use the client's two buttons with sufficiently low error rates, then the resulting data can't possibly be useful to the admins.  In other words, what  you state as fact is actually a testable proposition (about which I am skeptical).  -- Nathaniel