Re: [Asrg] Adding a spam button to MUAs

Ian Eiloart <iane@sussex.ac.uk> Tue, 22 December 2009 11:45 UTC

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Subject: Re: [Asrg] Adding a spam button to MUAs
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--On 21 December 2009 09:07:29 -0500 der Mouse <mouse@Rodents-Montreal.ORG> 
wrote:

>> What we already do know is that many people use "report as spam" when
>> they mean "block".  Why?  Because they have no alternative.
>
> Not entirely because of that.  At least some of them do not draw a
> distinction between spam and other unwanted email.

I agree. But nobody with a single button is capable of making that 
distinction when reporting. I find it a hard distinction to make on 
Twitter, but I still try. It's an important point to consider when 
responding to the reports.

> Of course, these are probably the same people who use "hack" as a
> transitive verb in the passive voice.  But a substantial fraction of
> the MUA market is made up of them, so any plan that includes
> substantial market penetration has to take them into account.
>
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-- 
Ian Eiloart
IT Services, University of Sussex
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