RE: OS/2 DHCP client

Glenn Stump <stump@raleigh.ibm.com> Thu, 21 November 1996 20:20 UTC

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Date: Thu, 21 Nov 1996 15:09:20 -0500
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From: Glenn Stump <stump@raleigh.ibm.com>
To: Multiple recipients of list <dhcp-v4@bucknell.edu>
Subject: RE: OS/2 DHCP client
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Hi Hank,

> My sincere apologies.  I was afraid that I would give the wrong impression
> that there is something wrong with the OS/2 client.  That was not my
> intention at all.  Obviously, I failed and gave the wrong impression.
> 
> The fact of the matter is that this particular customer is reporting problems
> that are bizarre and in some cases, as far as I can tell, impossible.  Yet,
> the customer is so certain of his environment and speak with such conviction
> that I have to consider even the improbable.  Nonetheless, that is not
> a reason to give the impression that the OS/2 client is at fault,
> intentionally or unintenationally.  Again, my apologies.

Your  kind apology is cheerfully accepted.  (I know I sometimes give 
impressions I don't intend, too, so you're in good company).   :)

> Thank you very much for your generous offer.  I'll work with this
> customer to gather more "concrete" information before contacting you.

Great...  I'll look forward to talking with you then to find out what's 
happening with your customer.

Regards, Glenn