Re: Microsoft Windows95 DHCP Timeout

"Alan S. Dobkin" <ADobkin@emory.edu> Thu, 29 February 1996 16:11 UTC

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Date: Thu, 29 Feb 1996 10:27:26 -0800 (PST)
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From: "Alan S. Dobkin" <ADobkin@emory.edu>
To: Pradeep Bahl <PradeepB@microsoft.com>
Cc: "DHCP-v4@Bucknell.Edu" <DHCP-v4@bucknell.edu>, "Craig L. Myers" <USCLM@emory.edu>, "Carol L. Moretto" <ISCLM@emory.edu>, "Darrell J. Durggin" <USDJD@emory.edu>
Subject: Re: Microsoft Windows95 DHCP Timeout
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On Wed, 28 Feb 1996, Pradeep Bahl wrote:

> We have fixed this early timeout problem in Win95.  
> Microsoft PSS can provide the fix.

Apparently PSS (assuming that means Product Support Services) doesn't 
know anything about this.  In fact, they don't seem to know anything at 
all about DHCP.  I've already had to explain what DHCP stands for and 
what it does to two different technicians on the Windows95 support lines. 
After spending over an hour on the phone, having to call three different 
numbers, and talking with over six different people, I am very frustrated. 
I apologize for venting to this list, but I hope that one of the Microsoft 
participants can suggest a further method of action.

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