Re: OS/2 DHCP client

Henry Yung <hyung@join.com> Mon, 18 November 1996 23:38 UTC

Date: Mon, 18 Nov 1996 18:29:38 -0500
Message-Id: <9611182259.AA17917@join.com>
Errors-To: droms@bucknell.edu
Reply-To: dhcp-v4@bucknell.edu
Originator: dhcp-v4@bucknell.edu
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From: Henry Yung <hyung@join.com>
To: Multiple recipients of list <dhcp-v4@bucknell.edu>
Subject: Re: OS/2 DHCP client

Glenn Stump <stump@raleigh.ibm.com> wrote:
> 
> Unfortunately, I don't find the information in your note to be very helpful
> in diagnosing a problem.  Even worse, I think the way you represent the 
> problem unfairly puts into question OS/2's correctness of function 
> (i.e., what you effectively accomplished in your note was to make a
> baseless claim that OS/2 DHCP(?) client hosts have "strange 
> problems").  
> 

Hi Glenn,

My sincere apologies.  I was afraid that I would give the wrong impression
that there is something wrong with the OS/2 client.  That was not my
intention at all.  Obviously, I failed and gave the wrong impression.

The fact of the matter is that this particular customer is reporting problems
that are bizarre and in some cases, as far as I can tell, impossible.  Yet,
the customer is so certain of his environment and speak with such conviction
that I have to consider even the improbable.  Nonetheless, that is not
a reason to give the impression that the OS/2 client is at fault,
intentionally or unintenationally.  Again, my apologies.

>
> I'll be glad to work with you directly if you'd prefer.
>

Thank you very much for your generous offer.  I'll work with this
customer to gather more "concrete" information before contacting you.

Regards,

Hank

Re: OS/2 DHCP client Henry Yung
RE: OS/2 DHCP client Glenn Stump