Re: [dmarc-ietf] Ticket #55 - Clarify legal and privacy implications of failure reports

Michael Thomas <mike@mtcc.com> Tue, 22 December 2020 17:02 UTC

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From: Michael Thomas <mike@mtcc.com>
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Date: Tue, 22 Dec 2020 09:02:10 -0800
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Archived-At: <https://mailarchive.ietf.org/arch/msg/dmarc/SQvQr7Y-KoMxWmsAxPX3IwJjPfQ>
Subject: Re: [dmarc-ietf] Ticket #55 - Clarify legal and privacy implications of failure reports
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On 12/22/20 8:50 AM, Alessandro Vesely wrote:
> On Tue 22/Dec/2020 17:16:05 +0100 Michael Thomas wrote:
>> On 12/22/20 1:22 AM, Alessandro Vesely wrote:
>>>
>>> NEW
>>>
>>>    Failure reports provide detailed information about the failure of 
>>> a single
>>>    message or a group of similar messages failing for the same 
>>> reason.  They
>>>    are meant to aid extreme cases where a domain owner is unable to 
>>> detect why
>>>    failures reported in aggregate form did occur.  As an extension 
>>> of other
>>>    kinds of failure notifications, these reports can contain either 
>>> the content
>>>    of a failed message or just its header.  The latter 
>>> characteristic entails
>>>    severe privacy concerns.  For that reason, and because it turned 
>>> out not to
>>>    be important, failure reporting is usually disabled.
>>>
>> I'm not understanding what this "severe privacy concerns" are. It 
>> looks like a glorified bounce message to me. My messages pass through 
>> the originating domain in the clear, but it only becomes a "severe 
>> privacy concern" when it is reflected back? How does that work?
>
>
> Unlike bounces, you're delivering PII info to a third party.
>
> In Europe, if you setup failure reporting that way, having a 
> third-party handling/ processing meta-data or even mail content 
> requires you to inform your customers about that, and ask permission.  
> If third-party is outside EU, since privacy shield got canceled last 
> July, there is not even a legal basis anymore that would allow you to 
> do so at all.  In all cases, you would be held responsible for your 
> customers data unless third-party is signing contracts with you to 
> accept EU privacy laws.  EU has severe penalty for companies which 
> breaking GDPR.
>
>
Sorry, having to ask for permission because of laws does not constitute 
a "severe privacy concern". That is completely outside of the scope of 
IETF and we should be pandering to it.

Mike