Re: [Extra] [EXT] Robert Wilton's No Objection on draft-ietf-extra-imap-fetch-preview-10: (with COMMENT)

"Rob Wilton (rwilton)" <rwilton@cisco.com> Thu, 08 October 2020 08:54 UTC

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From: "Rob Wilton (rwilton)" <rwilton@cisco.com>
To: Barry Leiba <barryleiba@computer.org>, Michael Slusarz <michael.slusarz=40open-xchange.com@dmarc.ietf.org>
CC: Robert Wilton via Datatracker <noreply@ietf.org>, The IESG <iesg@ietf.org>, "extra@ietf.org" <extra@ietf.org>, Bron Gondwana <brong@fastmailteam.com>, "extra-chairs@ietf.org" <extra-chairs@ietf.org>, "draft-ietf-extra-imap-fetch-preview@ietf.org" <draft-ietf-extra-imap-fetch-preview@ietf.org>
Thread-Topic: [EXT] Robert Wilton's No Objection on draft-ietf-extra-imap-fetch-preview-10: (with COMMENT)
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Date: Thu, 08 Oct 2020 08:54:08 +0000
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Subject: Re: [Extra] [EXT] Robert Wilton's No Objection on draft-ietf-extra-imap-fetch-preview-10: (with COMMENT)
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That is just a stale comment in the datatracker from my previous ballot review.

Yes, I had already agreed with the text that Barry previous suggested.  Reproduced here for clarity:

> On thinking about re-phrasing, how does this sound?:
> 
> NEW
> While different clients might generate quite different preview text,
> having common preview text generated by the server can give a more
> consistent user experience to those who use multiple clients.
> END
> 
> Barry

Regards,
Rob



> -----Original Message-----
> From: Barry Leiba <barryleiba@computer.org>
> Sent: 07 October 2020 20:08
> To: Michael Slusarz <michael.slusarz=40open-xchange.com@dmarc.ietf.org>
> Cc: Rob Wilton (rwilton) <rwilton@cisco.com>; Robert Wilton via
> Datatracker <noreply@ietf.org>; The IESG <iesg@ietf.org>; extra@ietf.org;
> Bron Gondwana <brong@fastmailteam.com>; extra-chairs@ietf.org; draft-ietf-
> extra-imap-fetch-preview@ietf.org
> Subject: Re: [EXT] Robert Wilton's No Objection on draft-ietf-extra-imap-
> fetch-preview-10: (with COMMENT)
> 
> I had suggested wording for this; did you see it?  Michael?  Rob?
> 
> Barry
> 
> On Wed, Oct 7, 2020 at 12:43 PM Michael Slusarz
> <michael.slusarz=40open-xchange.com@dmarc.ietf.org> wrote:
> >
> > > On 10/05/2020 2:54 AM Robert Wilton via Datatracker <noreply@ietf.org>
> wrote:
> > >
> > > One minor comment:
> > >
> > >    This standardized display can reduce user confusion when using
> > >    multiple clients, as abbreviated message representations in clients
> > >    will show identical message contents.
> > >
> > > I didn't really find this reasoning to be compelling, and perhaps it
> could be
> > > removed.  In my experience the amount of preview displayed depends on
> client
> > > behaviour or settings (e.g., how much space to allow for previews).
> >
> > Hypothetical: a message with two alternative parts - text and HTML.  The
> text part is a "your client doesn't support HTML message" placeholder, the
> HTML part is the "real" data.  One client may try to create a preview out
> of the most feature-rich alternative (HTML); another will create a preview
> out of the first sequential text part it finds.  Another example would be
> competency in HTML -> plaintext parsing.
> >
> > I will agree that user confusion is not a major issue if preview display
> differs based on UI concerns: Are the first 40 characters displayed or the
> first 100 characters?  However, if the content is vastly different then I
> do think there is chances for confusion, especially for users that use
> previews as a way to contextually scan their mailboxes.
> >
> > "Consistent previews across clients" was a product ask when this feature
> was first being developed.  Is it the most important feature?  Maybe not.
> But it seems important enough to justify a mention since it does clean up,
> at best, a minor annoyance and, at worst, a real source of confusion that
> end-users have complained about in the past.
> >
> > michael
> >