IANA SLA Input Sought

IETF Administrative Director <iad@ietf.org> Mon, 26 June 2006 20:23 UTC

Received: from [127.0.0.1] (helo=stiedprmman1.va.neustar.com) by megatron.ietf.org with esmtp (Exim 4.43) id 1Fuxbo-0003ee-Vp; Mon, 26 Jun 2006 16:23:01 -0400
Received: from [10.91.34.44] (helo=ietf-mx.ietf.org) by megatron.ietf.org with esmtp (Exim 4.43) id 1Fuxbn-0003eU-Dw; Mon, 26 Jun 2006 16:22:59 -0400
Received: from stsc1260-eth-s1-s1p1-vip.va.neustar.com ([156.154.16.129] helo=pine.neustar.com) by ietf-mx.ietf.org with esmtp (Exim 4.43) id 1Fuxbm-0002u9-5t; Mon, 26 Jun 2006 16:22:59 -0400
Received: from ietf.org (stiedprweb1.va.neustar.com [10.91.34.42]) by pine.neustar.com (8.12.8/8.12.8) with ESMTP id k5QKMvUA008642 (version=TLSv1/SSLv3 cipher=DHE-RSA-AES256-SHA bits=256 verify=NOT); Mon, 26 Jun 2006 20:22:57 GMT
Received: from mirror by ietf.org with local (Exim 4.43) id 1Fuxbl-0005C5-LY; Mon, 26 Jun 2006 16:22:57 -0400
Content-Type: text/plain; charset="utf-8"
Mime-Version: 1.0
To: IETF Announcement list <ietf-announce@ietf.org>
From: IETF Administrative Director <iad@ietf.org>
Message-Id: <E1Fuxbl-0005C5-LY@ietf.org>
Date: Mon, 26 Jun 2006 16:22:57 -0400
X-Spam-Score: -2.8 (--)
X-Scan-Signature: 93238566e09e6e262849b4f805833007
Cc: ietf@ietf.org
Subject: IANA SLA Input Sought
X-BeenThere: ietf-announce@ietf.org
X-Mailman-Version: 2.1.5
Precedence: list
List-Id: ietf-announce.ietf.org
List-Unsubscribe: <https://www1.ietf.org/mailman/listinfo/ietf-announce>, <mailto:ietf-announce-request@ietf.org?subject=unsubscribe>
List-Post: <mailto:ietf-announce@ietf.org>
List-Help: <mailto:ietf-announce-request@ietf.org?subject=help>
List-Subscribe: <https://www1.ietf.org/mailman/listinfo/ietf-announce>, <mailto:ietf-announce-request@ietf.org?subject=subscribe>
Errors-To: ietf-announce-bounces@ietf.org

The IAOC is negotiating a service level agreement with ICANN/IANA for services
it performs on behalf of the IETF.  The SLA supplements the MOU executed by
ICANN and the IETF in 2000.

The SLA can be found in .pdf and .doc format at
http://koi.uoregon.edu/~iaoc/

The IAOC is seeking input to refine the SLA based on existing and required
practices.  Any suggestions regarding apparent omissions or refinements would be
appreciated.  Please send comments to iad at ietf.org by Monday July 3, 2006.

The SLA includes, among others, the following elements:
1.  Services
2.  Service Levels
3.  Escalation
4.  Reports
5.  Collaboration
6.  Service Time Commitments

Your time and comments are greatly appreciated.

Regards,
Ray Pelletier
IAD 

_______________________________________________
IETF-Announce mailing list
IETF-Announce@ietf.org
https://www1.ietf.org/mailman/listinfo/ietf-announce