Re: [ietf-smtp] MTS-STS validation when MX host points to a CNAME, violating RFC 2181 § 10.3

Kristijonas Lukas Bukauskas <kr@n0.lt> Tue, 06 April 2021 20:04 UTC

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Date: Tue, 06 Apr 2021 23:04:48 +0300
From: Kristijonas Lukas Bukauskas <kr@n0.lt>
To: Bron Gondwana <brong@fastmailteam.com>
Cc: ietf-smtp@ietf.org
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Subject: Re: [ietf-smtp] MTS-STS validation when MX host points to a CNAME, violating RFC 2181 § 10.3
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On 2021-04-06 10:16, Bron Gondwana wrote:

> It's not an ideal world, but we don't live in an ideal world.  We live 
> in a real world, and in the real world "Microsoft are huge so they can 
> handle the cost of doing what I want them to do" only works if you have 
> a significant enough stick to incentivise them to do so.

I believe O365 clients of *paid* services could argue this is a breach 
of the contract. A client wants to deliver a message to 
user@example.com. Sending MTA misleadingly says: Receiving MTA of 
user@example.com has the problem A (MTA-STS validation failed), that's 
why we can't provide you a service you paid for. If that's not the case 
(and I suppose it's not: RFC8461, section 4.1 defines MX host Validation 
by matching MX record *name* against MTA-STS policy; the end).

Things are more complicated, I believe, and it depends on the 
jurisdiction(s), but when refusing to provide a paid service, I'd see 
the correct error reporting as a minimum requirement: by either showing 
generic or more specific errors, but never misleading ones.

That's more of a legal question though.

--
Regards,
Kristijonas