Re: Weekly posting summary for [e-mail]

[Hector Santos <[e-mail]>]

These are valid points. For a long time, I used a public forum support 
reporter for our support process which categorized daily and hourly 
messaging patterns, hottest threads and topics and reply efficiency 
concepts. Basically to see how many messages were replied to in general 
and how many were replied by the "technical support staff" (measured 
against a list of certain responders) and how many were missed (ignored) 
which you strived to minimized.   In the past, I considered using this 
reporter here just to see, but it already had a posting summary and it 
would be viewed more as an redundant annoyance.  Plus, I certainly do no 
want to step on anyone "shoes."

In my view, it offers little other than as other stated to mind your 
number of post, but clearly that doesn't apply to all folks. If you have 
something to say, this is not going to deter you.  Others may feel 
otherwise, but these folks don't care what you think and rightly so.

Based on what I see, most messages are during weekdays and during the 
day, normal working hours I suppose.  It does cut down by the weekend. 
While there is a high ignorance factor at the particular individual 
level, most messages have a high reply factor. IOW, most messages are 
not ignored.  Of course, that may just mean when a message is not 
interesting, it gets ignored. There is also a "Shutdown" factor too - 
when a certain individual post, people tend to stop posting. But I think 
overall, the "SUPPORT" factor per se is pretty good here and in the most 
IETF forums I've participating in. However, it does depend on who is 
doing the postings and this fact shouldn't be a surprise.


--
HLS

On 6/21/2013 10:48 AM, Abdussalam Baryun wrote:
> Hi Stewart,
>
> I don't have any problem with the report/reminder only that it has missing
> important information. The subjects of discussions are not counted, so I
> counted them. Also the report does not distinguish between general-posting
> and replying to IETF LCs.
>
> AB
>
>
> On Fri, Jun 21, 2013 at 2:00 PM, Stewart Bryant <[e-mail]> wrote:
>
>>
>> AB
>>
>> Thomas started posting these weekly reports many years
>> ago as a service to the community to remind us all that
>> posting to [e-mail] contributes to the information
>> and work overload of the IETF community as a whole.
>>
>> The numbers are a reminder to think carefully about what
>> you send to the list and to only send what you consider
>> to be sufficiently important that the community as
>> a whole needs to be aware of it.
>>
>> Most members of the IETF community  try their best to
>> minimize their so called "Narten Number". Many
>> regard these postings as a useful service, and I for
>> one, thank him for doing it.
>>
>> - Stewart
>>
>