Hotel Cancellation Policy and Publishing Contract terms (was IETF 98 Registration and Hotel Reservations Open!)

Adam Roach <adam@nostrum.com> Wed, 30 November 2016 16:59 UTC

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Subject: Hotel Cancellation Policy and Publishing Contract terms (was IETF 98 Registration and Hotel Reservations Open!)
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From: Adam Roach <adam@nostrum.com>
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Date: Wed, 30 Nov 2016 10:58:57 -0600
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IAOC --

On 11/30/16 10:04, IETF Secretariat wrote:
> 	1. Swissotel Chicago (Headquarters Hotel, block of 450 rooms)
> 	Room Rate:  $169/$199 USD. Includes in-room high-speed
> 	Internet. Room rates DO NOT include a daily breakfast buffet.
> 	Occupancy tax of 17.4% (taxes subject to change) is excluded from
> 	the above prices.
> 	Reservation Cutoff Date: 7 March 2017
> 	Cancel with No Penalty: 48 hours prior to arrival


The hotel confirmations that Swissotel are sending out include the 
statement "Cancellation policy 72 hours prior to arrival," which is at 
odds with the text the secretariat sent out. Can you confirm which 
policy will be honored by the hotel?

As I've done many times in the past, I again call for the IAOC to 
publish the exact language of any nonconfidential contract terms so as 
to protect participants who choose to take advantage of the IETF 
negotiated terms. Without knowing what has been negotiated, it's 
difficult to know that such terms are being honored by the hotel. Such 
publication would make the kind of clarification I ask for above 
unnecessary.

/a