Re: Consultation on *revised* IETF LLC Draft Strategic Plan 2020

Eric Rescorla <ekr@rtfm.com> Thu, 04 June 2020 22:12 UTC

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From: Eric Rescorla <ekr@rtfm.com>
Date: Thu, 4 Jun 2020 15:11:35 -0700
Message-ID: <CABcZeBNzoCXHV31PZzo4-kKaTFAohUf764mgOBfN9Dg6S=rZSg@mail.gmail.com>
Subject: Re: Consultation on *revised* IETF LLC Draft Strategic Plan 2020
To: Jay Daley <jay@ietf.org>
Cc: ietf <ietf@ietf.org>
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Well, I think this is responsive to part of my comment, namely that we
should discuss common user tasks.

However, I don't think it's responsive to the other part -- which I also
take to be Stephen's point -- that we should remove the participant journey
text. I have reviewed your proposed change and while I think it's slightly
clearer, I simply don't agree that this is really something that should be
part of the LLC's strategy. It seems to me that one could think of this in
two ways:

- Defining/designing the participant journey. This is typically how this
shows up in discussions of the user journey in the UX context. This might
or might not be a good idea but seems pretty far from the LLC's remit and
much more like the IESG's (if anyone).

- Documenting some typical IETF career paths. I'm not sure how valuable
this is as a general matter. The surrounding text suggests that you think
of this primarily as a sales tool for potential funders. To the extent to
which this is true, I don't think that needs to be called out specially in
the strategy; the strategic objective is "recruit funders" and this is just
tactics.

In either case, I think this text should be removed.

-Ekr


On Thu, Jun 4, 2020 at 2:54 PM Jay Daley <jay@ietf.org> wrote:

>
>
> > On 4/06/2020, at 10:08 AM, Eric Rescorla <ekr@rtfm.com> wrote:
> >
> > As I said, I do think it's important to have clear maps for how the
> individual tasks that people want to do work and where they go wrong, which
> is sort of a small scale version of this.
>
> Added issue
>
>         https://github.com/ietf-llc/strategy-2020-consultation/issues/44
> "No mention of need to better understand user flows in order to inform the
> works of the Tools team and TAS"
>
> and addressed it by adding a new transformation and some accompanying text
>
>
> https://github.com/ietf-llc/strategy-2020-consultation/commit/b9841bb6b4c72515fb24c556ff6a49767cc5d1e5#diff-ace2c9f1dd155e5220c2a50de0c79018
>
>
> Jay
>
> >
> > -Ekr
> >
> >
>
> --
> Jay Daley
> IETF Executive Director
> jay@ietf.org
>
>