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Re: ADV : money

Keith Moore <moore@cs.utk.edu> Sun, 18 July 1999 13:40 UTC

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From: Keith Moore <moore@cs.utk.edu>
To: Valdis.Kletnieks@vt.edu
cc: ietf@ietf.org
Subject: Re: ADV : money
In-reply-to: Your message of "Thu, 15 Jul 1999 11:45:55 EDT." <199907151545.d6FFju013054@black-ice.cc.vt.edu>
Date: Sun, 18 Jul 1999 09:29:27 -0400
Sender: moore@cs.utk.edu

> Not at all implausible. I receive an *incredible* amount of mail of
> the form "I can't find my instructions on how to do XYZ".
> 
> What's even more astounding is the percentage of said mail that comes
> from people purporting to be full professors, university vice
> presidents, and CEOs of companies, and therefor literate enough to
> read the 'Please save these instructions for future reference' that
> they were sent....

why is this astounding?  surely such people are more susceptible to 
information overload than the general 'net population. not only are they
more likely to need to unsubscribe within a given timeframe, 
they also more likely to lose the directions for how to do so.

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