Re: [MMUSIC] Notes from Orlando human language draft discussion

Randall Gellens <randy@qti.qualcomm.com> Thu, 18 July 2013 16:25 UTC

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Date: Thu, 18 Jul 2013 09:14:28 -0700
To: Christian Groves <Christian.Groves@nteczone.com>, mmusic@ietf.org
From: Randall Gellens <randy@qti.qualcomm.com>
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Subject: Re: [MMUSIC] Notes from Orlando human language draft discussion
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Hi Christian,

How about this text:

    Clients acting on behalf of end users are expected to set one or both
    'humintlang-send' and 'humintlang-recv' attributes on each media
    stream primarily intended for human communication in an offer when
    placing an outgoing session, but either ignore or take into
    consideration the attributes when receiving incoming calls, based on
    local configuration and capabilities.  Systems acting on behalf of
    call centers and PSAPs are expected to take into account the values
    when processing inbound calls.


At 12:11 PM +1000 7/15/13, Christian Groves wrote:

>  Hello Randall and Gunnar,
>
>  I think Randall's clarification would be good to have in the draft. 
> I think that when a caller support the language it is sent for 
> every call. Whether the language is used by a receiver depends on 
> the receiver's local capability.
>
>
>  Regards, Christian
>
>
>  On 14/07/2013 4:04 AM, Gunnar Hellstrom wrote:
>>  On 2013-07-13 10:07, Randall Gellens wrote:
>>>  At 2:49 PM +1000 7/10/13, Christian Groves wrote:
>>>
>>>>   I wouldn't have thought that it would be use case specific... 
>>>> i.e. i'd only include my language when I called an emergency 
>>>> service. I would think an endpoint would be configured with the 
>>>> information and then provide it whenever I made a call. Is that 
>>>> the intent?
>>>
>>>  I expect so, but then, I also didn't expect it to be used much in 
>>> the person-to-person case since usually language is implied by 
>>> context when calling an individual.  I expect it to be used when 
>>> a person is calling an call center (corporate or emergency).  To 
>>> put it another way, I expect a personal client to always set 
>>> language on outbound calls, but in most cases to ignore it on 
>>> inbound calls.  I'd expect a corporate call center, as well as 
>>> emergency call handling facilities, to pay attention.  I should 
>>> make this more clear in the draft.
>>>
>>  I expect the setting to be retrieved from a personal profile 
>> (likely but not necessarily stored in connection with other user 
>> information and account information) and used in every call.
>>
>>  /Gunnar
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-- 
Randall Gellens
Opinions are personal;    facts are suspect;    I speak for myself only
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