Re: [MMUSIC] draft-gellens-mmusic-negotiating-human-language-01.txt

Randall Gellens <randy@qti.qualcomm.com> Thu, 18 July 2013 16:25 UTC

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Date: Thu, 18 Jul 2013 09:16:08 -0700
To: Christian Groves <Christian.Groves@nteczone.com>, mmusic@ietf.org
From: Randall Gellens <randy@qti.qualcomm.com>
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Subject: Re: [MMUSIC] draft-gellens-mmusic-negotiating-human-language-01.txt
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At 12:20 PM +1000 7/15/13, Christian Groves wrote:

>  Hello Randall,
>
>  Please see my comment below.
>
>  ..snip..
>  On 15/07/2013 8:14 AM, Gunnar Hellstrom wrote:
>>  ...
>>
>>  2. You have also introduced this paragraph in 7.1:
>>  "
>>  Clients acting on behalf of end users are expected to set one or both
>>      'humintlang-send' and 'humintlang-recv' attributes on each media
>>      stream in an offer when placing an outgoing session but ignore the
>>      attributes when receiving incoming calls.  Systems acting on behalf
>>      of call centers and PSAPs are expected to take into account the
>>      values when processing inbound calls.
>>  "
>>
>>  What is the thought behind this?
>>
>>  I see the humintlang specification equally valuable in outgoing as 
>> incoming calls, and for end-users as well as call-centers and 
>> PSAPs.
>>  If a user gets an incoming call, with humintlang specifications, 
>> it can compare with its own profile and decide to invoke a
>>  relay service or interpreter servicde to cover some differences in 
>> language preferences, or just prepare for what media, modalities 
>> and
>>  languages to use in the call..
>>  I do not see the background for this paragraph, and think it will 
>> be better to delete it.
>>
>>
>  [CNG] I guess this is a question of scope. I would think that the 
> draft would just describe the syntax and procedures of this new 
> language tag in a generic manner. The application level behaviour 
> of call centres and PSAPs would be defined elsewhere?

[RG] That would be fine with me; my attempt in adding the text using 
descriptive rather than normative language was to clarify the 
intended use without imposing mandates on call centers and PSAPs 
(which, as you say, will be done elsewhere).

-- 
Randall Gellens
Opinions are personal;    facts are suspect;    I speak for myself only
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