Re: Postmaster at ADMD and PRMD level? Helpdesk?

Russ Wright <wright@lbl.gov> Thu, 15 April 1993 15:52 UTC

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Date: Thu, 15 Apr 1993 08:50:40 -0800
To: " (Jim Romaguera)" <romaguera@netconsult.ch>, " (Allan Cargille)" <Allan.Cargille@cs.wisc.edu>
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From: Russ Wright <wright@lbl.gov>
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Subject: Re: Postmaster at ADMD and PRMD level? Helpdesk?
Cc: ietf-osi-x400ops@cs.wisc.edu, Allan.Cargille@cs.wisc.edu

At  6:38 AM 4/15/93 +0000,  (Jim Romaguera) wrote:
>
>> One last question is:  ADMDs generally support the helpdesk address
>> 
>>     C=xx; ADMD=yy; G=helpdesk
>> 
>> and some ADMDs require PRMDs to support
>> 
>>     C=xx; ADMD=yy; PRMD=zz; G=helpdesk
>> 
>> Should we also require or recommend supporting G=HelpDesk at the
>> GO-MHS Management Domain level (ADMD and PRMD)?
>> 
>
>==> I think your suggestion is a good idea and should be included.
>

I feel sorry for the poor user that has to figure out who can help- the
postmaster or the helpdesk.

The nice thing about having a postmaster is that you have a single place to
send e-mail to get help.  I don't see the benefit of adding another address
where one can get help and I do see the downside.

Russ