Re: [rtcweb] Use Case draft

Igor Faynberg <igor.faynberg@alcatel-lucent.com> Mon, 30 April 2012 16:41 UTC

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Date: Mon, 30 Apr 2012 12:41:22 -0400
From: Igor Faynberg <igor.faynberg@alcatel-lucent.com>
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Subject: Re: [rtcweb] Use Case draft
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Without numbers it is impossible to argue, but, if we talk about the 
perceived need, I disagree.  Think of the people who travel abroad and 
cannot call the 800 number. (I routinely use Web interface for calls 
when traveling.)

I am all for  the use case, as described by Jim.

Igor

On 4/30/2012 9:54 AM, Tim Panton wrote:
> ...
> I can't tell you the actual numbers, but when presented with the 
> choice of calling a toll free number
> or clicking a button marked "free internet call" - almost no-one on a 
> real, busy site clicked the button.
> ( for every button click there were several orders of magnitude more 
> 0800 calls from that page).
>
>
> So from my perspective this is a legacy interop use case with almost 
> zero user acceptance.
>
> (as far as I can see no-one has made this use-case desirable in 
> practice yet.)
> Tim.
>
>
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