Re: [rtcweb] Use cases: summary of status

Randell Jesup <randell-ietf@jesup.org> Thu, 04 August 2011 15:38 UTC

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Date: Thu, 04 Aug 2011 11:37:10 -0400
From: Randell Jesup <randell-ietf@jesup.org>
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Subject: Re: [rtcweb] Use cases: summary of status
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Responding to myself:


> 11. Remote assistance (ala VNC or RDP) - User is helping another user on
> their computer with either view-only or view-with-control, either of just
> the browser of the the entire screen.  Computer audio is optionally sent
> as well.  They are optionally talking and/or viewing each other while this
> is occurring.  They may be transferring files over a reliable data
> connection during this session.
>
>
> Commentary: How often have you talked to your father/mother/brother/etc
> and tried to debug their computer problems remotely?  And getting them to
> install a specific remote-assistance package, and to use it, and get it to
> work through firewalls, can be very painful.  (There are other uses of this
> ability to copilot as well, including classroom instruction, distance learning,
> etc.)  This use-case enables someone to build a JS app to provide this
> functionality.  (Note that for the W3 and browser vendors there will be
> significant security issues to resolve.)  I think this is actually a fairly
> important use-case.

Other uses this use-case covers:

Meetecho - ability to use as a video source a window on your computer (i.e.
presentation), while also optionally exchanging or sending audio and/or video,
and optionally having a (reliable) data channel for side-chat ala the meetecho
chat window.  Note that this is most useful if the window can be any window, not
just the browser.

Very useful for business/sales presentations as well (could help avoid a whole
bunch of travel by sales engineers and the like).

I don't believe this would add any new requirements.


-- 
Randell Jesup
randell-ietf@jesup.org