Re: [Teas] Moving forward with draft-ietf-teas-ietf-network-slices

"Rokui, Reza (Nokia - CA/Ottawa)" <reza.rokui@nokia.com> Wed, 05 May 2021 11:13 UTC

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From: "Rokui, Reza (Nokia - CA/Ottawa)" <reza.rokui@nokia.com>
To: "adrian@olddog.co.uk" <adrian@olddog.co.uk>
CC: "mohamed.boucadair@orange.com" <mohamed.boucadair@orange.com>, Loa Andersson <loa@pi.nu>, "teas@ietf.org" <teas@ietf.org>
Thread-Topic: [Teas] Moving forward with draft-ietf-teas-ietf-network-slices
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Archived-At: <https://mailarchive.ietf.org/arch/msg/teas/NB4UYiOsbeNG6ptAhBDwYMKhAcM>
Subject: Re: [Teas] Moving forward with draft-ietf-teas-ietf-network-slices
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Hi Adrian,

I am fine with the definition of “Customer” provided below. 

Reza

> On May 5, 2021, at 7:06 AM, Adrian Farrel <adrian@olddog.co.uk> wrote:
> 
> We currently have (in section 5.1, which may be a bit late in the document)
> 
>   Customer:  A customer is the requester of an IETF Network Slice.
>      Customers may request monitoring of SLOs.  A customer may manage
>      the IETF Network Slice service directly by interfacing with the
>      IETF NSC or indirectly through an orchestrator.
> 
> We could add "A customer may be an entity such as an enterprise network or a
> network operator, an individual working at such an entity, a private
> individual contracting for a service, or an application or software
> component."
> 
> Cheers,
> Adrian
> 
> -----Original Message-----
> From: mohamed.boucadair@orange.com <mohamed.boucadair@orange.com> 
> Sent: 05 May 2021 11:58
> To: adrian@olddog.co.uk; 'Loa Andersson' <loa@pi.nu>nu>; teas@ietf.org
> Subject: RE: [Teas] Moving forward with draft-ietf-teas-ietf-network-slices
> 
> Hi all, 
> 
>> Anyone else got anything to say on the topic?
> 
> I would simply use "customer" and make sure the definition is generic enough
> to denote a role/entity.  
> 
> Thanks.
> 
> Cheers,
> Med
> 
>> -----Message d'origine-----
>> De : Teas [mailto:teas-bounces@ietf.org] De la part de Adrian Farrel
>> Envoyé : mercredi 5 mai 2021 11:59
>> À : 'Loa Andersson' <loa@pi.nu>nu>; teas@ietf.org
>> Objet : Re: [Teas] Moving forward with draft-ietf-teas-ietf-network-
>> slices
>> 
>> Hi Loa,
>> 
>>> On customer vs. consumer Adrian says:
>>> 
>>>>  c. "Consumer" vs "customer". I have made this consistent (we
>> only need to
>>>>       use one term). I selected "Customer" because that seemed
>> best, but I
>>>>       know some people prefer "consumer". Please discuss if you
>> are not
>>>>       happy.
>>> 
>>> If the choice is between customer vs. consumer, I prefer customer.
>> 
>> OK. So I made an improvement, but...
>> 
>>> I don't know if it is too late to bring this up.
>> 
>> It's never too late to bring things up.
>> 
>>> But I really don't like either, normal language has a strong
>>> indication that that that a customer is a person (a person that
>> walks
>>> inte to your
>>> shop) and consumer is also a person /that eats what I bought at
>> your shop).
>> 
>> I think you forget about wholesale. What do you call the school that
>> buys food at the shop to provide to the children? Do you call the
>> school the customer, or do you refer to the cook who buys the food as
>> the customer? The contract is with the school, negotiated by the
>> cook, signed by the bursar.
>> 
>>> IETF specifies "systems", including what goes into SW and HW, but
>> we
>>> don't specify normative rules for human behavior.
>>> 
>>> I don't know if we can talk about Customer System?
>> 
>> I'm afraid of this getting heavy for the reader. There are 73
>> instances of "customer" in the document, and "customer system" may
>> become tiresome to read.
>> 
>> Anyone else got anything to say on the topic?
>> 
>> Cheers,
>> Adrian
>> 
>> _______________________________________________
>> Teas mailing list
>> Teas@ietf.org
>> https://www.ietf.org/mailman/listinfo/teas
> 
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