Re: [Teas] Moving forward with draft-ietf-teas-ietf-network-slices

Adrian Farrel <adrian@olddog.co.uk> Wed, 05 May 2021 09:58 UTC

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From: "Adrian Farrel" <adrian@olddog.co.uk>
To: "'Loa Andersson'" <loa@pi.nu>, <teas@ietf.org>
References: <037401d740c5$70a9cc30$51fd6490$@olddog.co.uk> <3ea262cf-e4c0-5ec0-9736-aedaf6d5d4d8@pi.nu>
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Date: Wed, 5 May 2021 10:58:53 +0100
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Subject: Re: [Teas] Moving forward with draft-ietf-teas-ietf-network-slices
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Hi Loa,

> On customer vs. consumer Adrian says:
>
>>   c. "Consumer" vs "customer". I have made this consistent (we only need to
>>        use one term). I selected "Customer" because that seemed best, but I 
>>        know some people prefer "consumer". Please discuss if you are not
>>        happy.
>
> If the choice is between customer vs. consumer, I prefer customer.

OK. So I made an improvement, but...

> I don't know if it is too late to bring this up.

It's never too late to bring things up.

> But I really don't like either, normal language has a strong indication 
> that that that a customer is a person (a person that walks inte to your 
> shop) and consumer is also a person /that eats what I bought at your shop).

I think you forget about wholesale. What do you call the school that buys food at the shop to provide to the children? Do you call the school the customer, or do you refer to the cook who buys the food as the customer? The contract is with the school, negotiated by the cook, signed by the bursar.

> IETF specifies "systems", including what goes into SW and HW, but we 
> don't specify normative rules for human behavior.
>
> I don't know if we can talk about Customer System?

I'm afraid of this getting heavy for the reader. There are 73 instances of "customer" in the document, and "customer system" may become tiresome to read.

Anyone else got anything to say on the topic?

Cheers,
Adrian