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Reply-To: <adrian@olddog.co.uk>
From: "Adrian Farrel" <adrian@olddog.co.uk>
To: "'Loa Andersson'" <loa@pi.nu>, <teas@ietf.org>
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Date: Wed, 5 May 2021 10:58:53 +0100
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Archived-At: <https://mailarchive.ietf.org/arch/msg/teas/XWUsoyvUvhFUM23O0tEakpP-LYw>
Subject: Re: [Teas] Moving forward with draft-ietf-teas-ietf-network-slices
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Hi Loa,

> On customer vs. consumer Adrian says:
>
>>   c. "Consumer" vs "customer". I have made this consistent (we only =
need to
>>        use one term). I selected "Customer" because that seemed best, =
but I=20
>>        know some people prefer "consumer". Please discuss if you are =
not
>>        happy.
>
> If the choice is between customer vs. consumer, I prefer customer.

OK. So I made an improvement, but...

> I don't know if it is too late to bring this up.

It's never too late to bring things up.

> But I really don't like either, normal language has a strong =
indication=20
> that that that a customer is a person (a person that walks inte to =
your=20
> shop) and consumer is also a person /that eats what I bought at your =
shop).

I think you forget about wholesale. What do you call the school that =
buys food at the shop to provide to the children? Do you call the school =
the customer, or do you refer to the cook who buys the food as the =
customer? The contract is with the school, negotiated by the cook, =
signed by the bursar.

> IETF specifies "systems", including what goes into SW and HW, but we=20
> don't specify normative rules for human behavior.
>
> I don't know if we can talk about Customer System?

I'm afraid of this getting heavy for the reader. There are 73 instances =
of "customer" in the document, and "customer system" may become tiresome =
to read.

Anyone else got anything to say on the topic?

Cheers,
Adrian

