Re: [Tools-discuss] postconfirm

[Henrik Levkowetz <[e-mail]>]

Hi Mark, Robert,

On 2019-06-25 01:52, Mark Nottingham wrote:
> That would really help. Could we also start the mail with something like:
> 
> "Attention: your message has not been posted to the list yet. Please confirm your posting by..."?

The body is based on a template, so easily changed.  Changing the subject
line has repercussions on the code, so let's see if a body change would
be enough.  So, the proposal is to change the body as follows:

Old template text:

  Confirmation of list posting -- confirmation ID: $filename
  
  The ietf.org mailing-list server has received a list posting from 
  $sender to $recipient with the subject 
  '$[msg["subject"]]'
  
  As the sender address isn't subscribed to the list, and has not been
  confirmed earlier, we have to request a confirmation of the address.
  To confirm the address, send a message to $recipient,
  with the same subject line as this message.
  
  (Simply sending a 'reply' to this message should work from most email
  interfaces, since that usually leaves the subject line in the right
  form.  The reply's additional "Re:" is ok.)
  
  If you do not wish your posting to the list to go through, simply
  disregard this message.  Questions to $[conf.admin_address].

New template text:

  Attention: your message has not been posted to the list yet.
  Please confirm your posting by responding to this message:
  
  The ietf.org mailing-list server has received a list posting from 
  $sender to $recipient with the subject 
  '$[msg["subject"]]'

  As the sender address isn't subscribed to the list, and has not been
  confirmed earlier, we have to request a confirmation of the address.
  To confirm the address, send a message to $recipient,
  with the same subject line as this message.

  (Simply sending a 'reply' to this message should work from most email
  interfaces, since that usually leaves the subject line in the right
  form.  The reply's additional "Re:" is ok.)

  If you do not wish your posting to the list to go through, simply
  disregard this message.  Questions to $[conf.admin_address].

Does that match your proposal?


	Henrik


> 
> Cheers,
> 
> 
> 
>> On 25 Jun 2019, at 4:23 am, Robert Sparks <[e-mail]> wrote:
>> 
>> Perhaps start the subject with "Action Required:" ?
>> 
>> RjS
>> 
>> On 6/23/19 9:28 PM, Henrik Levkowetz wrote:
>>> Hi Mark,
>>> 
>>> On 2019-06-24 03:05, Mark Nottingham wrote:
>>> 
>>>> Hello,
>>>> 
>>>> For the escape-workshop-pc mailing list, we had a number of
>>>> submissions from non-IETF people get stuck at the confirmation stage,
>>>> because people who were not familiar with postman norms didn't
>>>> realise they had to respond to the confirm message.
>>>> 
>>>> In particular, the Subject of the e-mail is "Confirm: ...", and the
>>>> most prominent line is "Confirmation of list posting -- confirmation
>>>> ID: ..." -- which can be read to say that THIS e-mail is confirming
>>>> that posting has already occurred.
>>>> 
>>>> Would it be possible to rewrite the confirmation message to make it
>>>> more clear to busy readers that they need to act on the message?
>>>> 
>>> Certainly.
>>> 
>>> Do you have a proposal for the changed message?
>>> 
>>> 
>>> Regards,
>>> 
>>> 	Henrik
>>> 
>>> 
>>> 
>>> 
>>> ___________________________________________________________
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>>> 
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>>> 
>>> 
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>>> 
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>>> 
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> 
> --
> Mark Nottingham   https://www.mnot.net/
> 
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> 
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