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[Tools-discuss] IETF mail service outage planned for 1200 UTC on 27 August 2024

Robert Sparks <rjsparks@nostrum.com> Thu, 22 August 2024 13:57 UTC

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Subject: [Tools-discuss] IETF mail service outage planned for 1200 UTC on 27 August 2024
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As the final major part of the transition of IT infrastructure, we are 
planning an outage of the IETF mail processing system starting around 
1200 UTC on 27 August 2024. The outage window is from 1200 UTC to 1400 
UTC. The actual outage duration is expected to last no more than 1 hour.

During the outage, delivery of messages to addresses at ietf.org, 
iab.org, irtf.org, iesg.org, and rfc-editor.org, including email lists, 
will be paused. The goal is to deliver all mail received during the 
outage once the transition is complete. However, it is possible that 
some mail meant to be received during this window will not be recoverable.

This transition is being undertaken by Sirius, the company selected to 
migrate the IETF’s email processing systems to a new cloud 
infrastructure and manage our email and mailing list systems. [1]

This transition will move our primary mail sending to be through Amazon 
SES. The relevant SPF records have already been updated. Further 
preparation is currently underway and is expected to continue until just 
before the migration begins.

An update will be provided once the work is complete, and no later than 
1500 UTC on 27 August 2024.

The current system has a large number of moving parts accumulated over 
decades of customization for the IETF community. This makes the system 
exceedingly complex and the transition especially brittle. If the 
transition can not be completed on 27 August we will revert to the 
current infrastructure and reschedule the transition.

Issues encountered after the transition should be reported to:

support@ietf.org

These will be forwarded to Sirius for handling.

RjS

IETF Tools Project Manager

[1] 
https://mailarchive.ietf.org/arch/msg/rfp-announce/8Ar1AodThJvj6Ro0WxPnIj2SOk8/

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