[Tools-discuss] Deferred: IETF mail service outage

Robert Sparks <rjsparks@nostrum.com> Thu, 29 August 2024 12:45 UTC

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Date: Thu, 29 Aug 2024 07:44:48 -0500
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From: Robert Sparks <rjsparks@nostrum.com>
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Subject: [Tools-discuss] Deferred: IETF mail service outage
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The previously scheduled outage of the IETF email processing system has 
been deferred againto allow time to complete further work discovered to 
be required for a successful transition.

The current email processing infrastructure remains in service.

An updated schedule for the transition will be announced as soon as it 
is set.

RjS

IETF Tools Project Manager

> On 8/27/24 7:43 AM, Robert Sparks wrote:
>>
>> The previously scheduled outage of the IETF email processing system 
>> has been deferred to 29 August 2024 at 1200 UTC to allow time to 
>> complete further work discovered to be required for a successful 
>> transition.
>>
>> The current email processing infrastructure remains in service.
>>
>> The timing and duration of the outage on the 29th is expected to be 
>> the same, from 1200 to 1400 UTC.
>>
>> RjS
>>
>> IETF Tools Project Manager
>>
>> On 8/22/24 8:57 AM, Robert Sparks wrote:
>>> As the final major part of the transition of IT infrastructure, we 
>>> are planning an outage of the IETF mail processing system starting 
>>> around 1200 UTC on 27 August 2024. The outage window is from 1200 
>>> UTC to 1400 UTC. The actual outage duration is expected to last no 
>>> more than 1 hour.
>>>
>>> During the outage, delivery of messages to addresses at ietf.org, 
>>> iab.org, irtf.org, iesg.org, and rfc-editor.org, including email 
>>> lists, will be paused. The goal is to deliver all mail received 
>>> during the outage once the transition is complete. However, it is 
>>> possible that some mail meant to be received during this window will 
>>> not be recoverable.
>>>
>>> This transition is being undertaken by Sirius, the company selected 
>>> to migrate the IETF’s email processing systems to a new cloud 
>>> infrastructure and manage our email and mailing list systems. [1]
>>>
>>> This transition will move our primary mail sending to be through 
>>> Amazon SES. The relevant SPF records have already been updated. 
>>> Further preparation is currently underway and is expected to 
>>> continue until just before the migration begins.
>>>
>>> An update will be provided once the work is complete, and no later 
>>> than 1500 UTC on 27 August 2024.
>>>
>>> The current system has a large number of moving parts accumulated 
>>> over decades of customization for the IETF community. This makes the 
>>> system exceedingly complex and the transition especially brittle. If 
>>> the transition can not be completed on 27 August we will revert to 
>>> the current infrastructure and reschedule the transition.
>>>
>>> Issues encountered after the transition should be reported to:
>>>
>>> support@ietf.org
>>>
>>> These will be forwarded to Sirius for handling.
>>>
>>> RjS
>>>
>>> IETF Tools Project Manager
>>>
>>> [1] 
>>> https://mailarchive.ietf.org/arch/msg/rfp-announce/8Ar1AodThJvj6Ro0WxPnIj2SOk8/
>>>