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Re: [Tools-discuss] postconfirm

Robert Sparks <rjsparks@nostrum.com> Mon, 24 June 2019 18:23 UTC

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To: Henrik Levkowetz <henrik@levkowetz.com>, Mark Nottingham <mnot@mnot.net>, tools-discuss@ietf.org
References: <11E75566-9C0B-4A55-93BF-6D2AF3C013D2@mnot.net> <cff373e8-3631-1c04-b5ac-5b11d219d418@levkowetz.com>
From: Robert Sparks <rjsparks@nostrum.com>
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Date: Mon, 24 Jun 2019 13:23:37 -0500
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Subject: Re: [Tools-discuss] postconfirm
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Perhaps start the subject with "Action Required:" ?

RjS

On 6/23/19 9:28 PM, Henrik Levkowetz wrote:
> Hi Mark,
>
> On 2019-06-24 03:05, Mark Nottingham wrote:
>> Hello,
>>
>> For the escape-workshop-pc mailing list, we had a number of
>> submissions from non-IETF people get stuck at the confirmation stage,
>> because people who were not familiar with postman norms didn't
>> realise they had to respond to the confirm message.
>>
>> In particular, the Subject of the e-mail is "Confirm: ...", and the
>> most prominent line is "Confirmation of list posting -- confirmation
>> ID: ..." -- which can be read to say that THIS e-mail is confirming
>> that posting has already occurred.
>>
>> Would it be possible to rewrite the confirmation message to make it
>> more clear to busy readers that they need to act on the message?
> Certainly.
>
> Do you have a proposal for the changed message?
>
>
> Regards,
>
> 	Henrik
>
>
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