[Tools-discuss] Re: Too aggressive rate limiting for mailinglist web archives inhibits normal use

[Robert Sparks <[e-mail]>]

Thanks Erik -

We're tuning to deal with a _massive_ botnet attack on mailarchive 
that's well enough constructed to be difficult to separate from traffic 
like yours. We'll adjust.

RjS

On 8/30/24 11:15 AM, Erik Auerswald wrote:
> Hi,
>
> I have been reading IETF mailing lists via the web archive for quite some
> time now.  Since today, I experience problems created by too restrictive
> rate limiting.  Skimming over the subjects of the emails from the last
> few days of a list with a spurt of activity triggers the rate limit.
>
> This skimming uses the keyboard, i.e., I press cursor down to look at
> the next email subject.  This automatically loads the email body as well,
> even if I do not intend to read it.  Using the mouse to hit the invisible
> scroll bar of the small (only 4 messages) window is quite hard for me
> and thus not an acceptable UI.  Using the keyboard for navigation seems
> to be the intended UI for actual use by most.
>
> The rate limiting shows as an addition of many "Show header" links in
> the body of the selected email on every key press.  Only a reload of
> the web page provides the actual error message:
>
>       Error 1015
>       You are being rate limited
>
>       What happened?
>       The owner of this website (mailarchive.ietf.org) has banned you
>       temporarily from accessing this website.
>
>       [...]
>
>       [...] Performance & security by Cloudflare
>
> Please consider increasing the rate limit to allow normal interactive use.
>
> Please also consider reporting the actual rate limit and the duration
> of the ban as part of the error message.
>
> Please also consider reporting the error message during normal interactive
> use of the web page instead of only after reloading the page.
>
> Thanks,
> Erik
>
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