[Tools-discuss] Re: IETF mail service outage planned for 1200 UTC on 27 August 2024

[Robert Sparks <[e-mail]>]

Please be aware of this expected outage tomorrow.

RjS

On 8/22/24 8:57 AM, Robert Sparks wrote:
> As the final major part of the transition of IT infrastructure, we are 
> planning an outage of the IETF mail processing system starting around 
> 1200 UTC on 27 August 2024. The outage window is from 1200 UTC to 1400 
> UTC. The actual outage duration is expected to last no more than 1 hour.
>
> During the outage, delivery of messages to addresses at ietf.org, 
> iab.org, irtf.org, iesg.org, and rfc-editor.org, including email 
> lists, will be paused. The goal is to deliver all mail received during 
> the outage once the transition is complete. However, it is possible 
> that some mail meant to be received during this window will not be 
> recoverable.
>
> This transition is being undertaken by Sirius, the company selected to 
> migrate the IETF’s email processing systems to a new cloud 
> infrastructure and manage our email and mailing list systems. [1]
>
> This transition will move our primary mail sending to be through 
> Amazon SES. The relevant SPF records have already been updated. 
> Further preparation is currently underway and is expected to continue 
> until just before the migration begins.
>
> An update will be provided once the work is complete, and no later 
> than 1500 UTC on 27 August 2024.
>
> The current system has a large number of moving parts accumulated over 
> decades of customization for the IETF community. This makes the system 
> exceedingly complex and the transition especially brittle. If the 
> transition can not be completed on 27 August we will revert to the 
> current infrastructure and reschedule the transition.
>
> Issues encountered after the transition should be reported to:
>
> [e-mail]
>
> These will be forwarded to Sirius for handling.
>
> RjS
>
> IETF Tools Project Manager
>
> [1] 
> https://mailarchive.ietf.org/arch/msg/rfp-announce/8Ar1AodThJvj6Ro0WxPnIj2SOk8/
>