Re: [Tools-discuss] Email error report... to whom ? Re: emails being truncated

Robert Sparks <rjsparks@nostrum.com> Mon, 19 July 2021 15:18 UTC

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To: Toerless Eckert <tte@cs.fau.de>, "'tools-discuss@ietf.org'" <tools-discuss@ietf.org>
References: <DM6PR02MB692463A7818126FD5CD2820FC3119@DM6PR02MB6924.namprd02.prod.outlook.com> <20210716161105.GM24216@faui48e.informatik.uni-erlangen.de> <20210719150824.GA62005@faui48e.informatik.uni-erlangen.de>
From: Robert Sparks <rjsparks@nostrum.com>
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Date: Mon, 19 Jul 2021 10:17:31 -0500
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Subject: Re: [Tools-discuss] Email error report... to whom ? Re: emails being truncated
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support@ietf.org would be appropriate for this kind of failure.

I've forwarded this one there already, and will follow up with you 
individually.

RjS

On 7/19/21 10:08 AM, Toerless Eckert wrote:
> What is actually the right place to raise email error issues ?
>
> I just received the following email error back
> for email to nomcomi-2021@ietf.org:
>
> This is the mail system at host ietfa.amsl.com.
> I'm sorry to have to inform you that your message could not
> be delivered to one or more recipients. It's attached below.
>                                                                                                             
> For further assistance, please send mail to postmaster.
>                                                                                                             
> If you do so, please include this problem report. You can
> delete your own text from the attached returned message.
>                                                                                                             
>                     The mail system
>                                                                                                             
> <nomcom-recipients-21@ietfa.amsl.com>om>: Command died with status 1:                                             "/a/www/ietf-datatracker/web/ietf/virtualenv-manage.py feedback_email                                      --nomcom-year 2021". Command output: CommandError: 'utf-8' codec can't                                     decode byte 0xb7 in position 114: invalid start byte
>
>
> Cheers
>      Toerless
>
> On Fri, Jul 16, 2021 at 06:11:05PM +0200, Toerless Eckert wrote:
>> Do you have an example date / message id of such an email ?
>>
>> Does the dnssd email archive have the email untruncated but only group members
>> report that it was truncated on their end, or is it also truncated on the
>> list archive ?
>>
>> I had once email recently from an AD via draft-alias and WG expander,
>> which arrived truncated on my side, but made it untruncated to
>> the WG alias.
>>
>> Alas, i have not been able to track thast one down, even
>> through it was a mayor issue for me (AD review of one of my drafts
>> that i received truncated. Imagine how i felt when the AD told me:
>> why did you stop fixing nits after 25% of my review... ;-))
>>
>> Cheers
>>      Toerless
>>
>> On Fri, Jul 16, 2021 at 02:50:51PM +0000, STARK, BARBARA H wrote:
>>> My emails (to dnssd@ietf.org) are suddenly being strangely truncated. I've never seen this before. Is anyone else experiencing this, or experienced this in the past?
>>> Barbara
>>>
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>> -- 
>> ---
>> tte@cs.fau.de