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[Tools-discuss] Re: Non-delivery of complaint

Robert Sparks <rjsparks@nostrum.com> Fri, 13 September 2024 14:40 UTC

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Subject: [Tools-discuss] Re: Non-delivery of complaint
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On 9/12/24 10:36 AM, Robert Sparks wrote:
>
> On 9/12/24 1:43 AM, S Moonesamy wrote:
>> Hello,
>> At 10:16 AM 06-09-2024, John Scudder wrote:
>>> Without commenting on its substance, I wanted to inform you that 
>>> your "complaint to IESG dated 17 Aug 2024 03:34:56 +0200 wasn't 
>>> received. At least, it's not in my inbox, nor those of colleagues 
>>> I've checked with, nor the list archive. So this is the first we're 
>>> seeing it. If there was additional material you think we should see, 
>>> I'd suggest re-sending.
>>>
>>> I've raised ticket [rt5.ietf.org #35705] about the non-delivery. If 
>>> you have anything (logs, etc) that would be relevant for 
>>> troubleshooting, feel free to send that too.
>>
>> It is the first time I've seen a report of a non-delivery of a 
>> complaint to the IESG.  Would it be possible to have the technical 
>> details of #35705?
>
> We are investigating, and I will summarize what we're able to see when 
> we are done.
>
> But note that, in general, messages can not make it through any list, 
> not just the IESG list for a number of reasons - typically resulting 
> in a bounce or a challenge to the sender. In this particular case we 
> are looking to see if there was a challenge or other extra handshake 
> that didn't complete (there is some unusual complexity involved).

That did turn out to be the case. This particular message used an 
envelope From that was not yet confirmed, was challenged by postconfirm, 
and the challenge was never successfully answered. The sender has since 
sent other messages successfully to the IESG.

RjS

>
>>
>> Regards,
>> S. Moonesamy
>>
>> P.S. I was not the sender of the email.
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