[Tools-discuss] Deferred: IETF mail service outage deferred to 1200 UTC on 29 August 2024

[Robert Sparks <[e-mail]>]

The previously scheduled outage of the IETF email processing system has 
been deferred to 29 August 2024 at 1200 UTC to allow time to complete 
further work discovered to be required for a successful transition.

The current email processing infrastructure remains in service.

The timing and duration of the outage on the 29th is expected to be the 
same, from 1200 to 1400 UTC.

RjS

IETF Tools Project Manager

On 8/22/24 8:57 AM, Robert Sparks wrote:
> As the final major part of the transition of IT infrastructure, we are 
> planning an outage of the IETF mail processing system starting around 
> 1200 UTC on 27 August 2024. The outage window is from 1200 UTC to 1400 
> UTC. The actual outage duration is expected to last no more than 1 hour.
>
> During the outage, delivery of messages to addresses at ietf.org, 
> iab.org, irtf.org, iesg.org, and rfc-editor.org, including email 
> lists, will be paused. The goal is to deliver all mail received during 
> the outage once the transition is complete. However, it is possible 
> that some mail meant to be received during this window will not be 
> recoverable.
>
> This transition is being undertaken by Sirius, the company selected to 
> migrate the IETF’s email processing systems to a new cloud 
> infrastructure and manage our email and mailing list systems. [1]
>
> This transition will move our primary mail sending to be through 
> Amazon SES. The relevant SPF records have already been updated. 
> Further preparation is currently underway and is expected to continue 
> until just before the migration begins.
>
> An update will be provided once the work is complete, and no later 
> than 1500 UTC on 27 August 2024.
>
> The current system has a large number of moving parts accumulated over 
> decades of customization for the IETF community. This makes the system 
> exceedingly complex and the transition especially brittle. If the 
> transition can not be completed on 27 August we will revert to the 
> current infrastructure and reschedule the transition.
>
> Issues encountered after the transition should be reported to:
>
> [e-mail]
>
> These will be forwarded to Sirius for handling.
>
> RjS
>
> IETF Tools Project Manager
>
> [1] 
> https://mailarchive.ietf.org/arch/msg/rfp-announce/8Ar1AodThJvj6Ro0WxPnIj2SOk8/
>