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Re: [Tools-implementation] Draft 2 (was Rough draft of message to the community re Zulip and Matrix)

Robert Sparks <rjsparks@nostrum.com> Mon, 28 September 2020 17:28 UTC

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From: Robert Sparks <rjsparks@nostrum.com>
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Date: Mon, 28 Sep 2020 12:27:51 -0500
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Subject: Re: [Tools-implementation] Draft 2 (was Rough draft of message to the community re Zulip and Matrix)
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On 9/28/20 12:21 PM, Glen wrote:
> On 9/28/2020 09:52, Glen wrote:
>> Also I saw the commentary about "glen@amsl.com" in the emails. 
>
> I've located the setting, and can change it.
>
> What do we want to change it to?
>
> We could change it to ietf-action@ietf.org, but then our ticket system 
> will get requests for help here.  Is that desired?
>
> Maybe we should do a separate alias?
Russ found "glen@amsl.com" surprising. I suspect other people will as 
well. Something @ietf.org seems less likely to trigger that surprise. 
Requests for help will likely come to you in any case. I think it's your 
choice whether you want them to be ticketed or not. It would be good to 
know, at the end, how much volume there was (though if the volume is 
high, I suspect we'll change strategies anyhow).
>
> Or we could just leave the test as is, whichever.
>
> Glen
>

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