Re: NOC autom problem handling

Daniel MacKay <daniel@nstn.ns.ca> Wed, 30 September 1992 22:40 UTC

Sender: ietf-archive-request@IETF.NRI.Reston.VA.US
From: Daniel MacKay <daniel@nstn.ns.ca>
Message-Id: <9209302232.AA05842@owl.nstn.ns.ca>
Subject: Re: NOC autom problem handling
To: ucp@nic.near.net
Date: Wed, 30 Sep 92 19:32:30 ADT
In-Reply-To: <9209301454.AA01294@mate.inf.ufrgs.br>; from "Ewerton Longoni Madruga" at Sep 30, 92 11:54 am

Ewerton Longoni Madruga writes:

>         Anyway, I wonder if there is any "specimen" of
> NOC-supporting applications, which reacts automatically to incoming
> traps and events for problem solving.

My feeling is that if you have problems that are so regular that you want a
program to help deal with them, you should be dealing with the source of
the problems instead!

I.e. if a router is breaking down and must be rebooted regularly, then that
router should be replaced.  If a modem must be regularly reset because of a
bad communication line, that line should be cleaned up.

I agree fully that NOC staff shouldn't be doing routine work- but my
standpoint is that there shouldn't *be* any routine work.

(except writing damn monthly progress reports.  OH GOD I hate this time of
the month. :-)
--
	Daniel MacKay				daniel@nstn.ns.ca
	NOC Manager, NSTN Operations Centre	902-494-NSTN
	Dalhousie University, Halifax, Nova Scotia, Canada

NOC autom problem handling Ewerton Longoni Madruga
Re: NOC autom problem handling Daniel MacKay
Re: NOC autom problem handling Walter Prue