Re: [70ATTENDEES] Marriott internet

Alan Hawrylyshen <> Tue, 04 December 2007 17:50 UTC

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From: Alan Hawrylyshen <>
To: Paul Aitken <>
In-Reply-To: <>
Subject: Re: [70ATTENDEES] Marriott internet
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On 3-Dec-07, at 16:15 , Paul Aitken wrote:

>> At check in the girl told me that the Internet was included in my  
>> room rate.
> I was told that local, national and USA phone calls are also free as  
> long as you accept the internet agreement; it's a package.
> Obviously you should verify that before placing any expensive calls!

Take care with this. I once stayed at a nice, name brand hotel in NYC  
for an extended business stay (3 weeks). I was informed that for 19.95  
per diem, I had unlimited internet and unlimited phone calls in North  
America. At the end, I was presented with a bill, the phone charges  
exceeded the room fees (over 2500$). Turns out that it was unlimited  
in North America (*).

Instead, I was paying a 24.95$/call international connection fee and  
150% the AT&T Operator Assisted Rates (if anyone remembers that kind  
of billing, I can only vaguely remember the big DDD vs Operator Assist  
billing days).

That was an ugly discussion with the hotel management.


* Anywhere in North America, except Canada, Mexico and Hawaii,  
contiguous lower 48 states, excepting Point Roberts, WA .... blah blah

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