[Cfbl] Discussion about Complaint Feedback Loop Address Header

Jan-Philipp Benecke <jpb@cleverreach.com> Wed, 08 June 2022 12:33 UTC

From: Jan-Philipp Benecke <jpb@cleverreach.com>
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To: cfbl@ietf.org
Message-ID: <98831056-7943-21d5-c3cb-21ca6621635b@cleverreach.com>
Date: Wed, 08 Jun 2022 14:33:18 +0200
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Subject: [Cfbl] Discussion about Complaint Feedback Loop Address Header
Precedence: list

Hey everyone -

First of all, thanks a lot for joining!

Just a quick note about myself:
My name is Jan-Philipp Benecke alias JP, I work as a Deliverability & Software Engineer @ CleverReach GmbH & Co.KG.

Now to this list:
In general, this non-WG mailing list is intended to host discussions about complaint feedback loops in the email system.
Also, this mailing list was created to spark discussion about the draft I am working on and to gather feedback.

The email-related draft I'm working on is the "Complaint Feedback Loop Address Header",
which can be found at https://datatracker.ietf.org/doc/draft-benecke-cfbl-address-header/.
The intent of this draft is to provide a documented, standardized and
automated process for providing a complaint feedback loop address to mailbox providers.
Currently, providing and maintaining such an address is a manual and
time-consuming process for both parties, email sender and mailbox provider.
This draft defines the required header, how it will be processed and signed by DKIM.

There has already been a discussion within the
Certified Senders Alliance (https://certified-senders.eu/), an association of mailbox providers and senders.
The conclusion from this discussion was that a larger majority is interested in such an automated way.
For example, 1&1 Mail & Media, the company behind web.de/gmx.de/mail.com (major mailbox provider in Germany),
is very interested in this draft and would be happy to have it.
I have already received the same feedback from some email senders I am in contact with.

Furthermore, the draft was presented at IETF 113.
The outcome of the DISPATCH discussion was that it is a reasonable proposal and a useful experiment that should be continued within the IETF.

I look forward to hear your feedback about this draft.
And of course, I would be very happy if you know of any others who might be interested in this draft.

Thanks a lot!
- JP

<https://www.postbox-inc.com/?utm_source=email&utm_medium=siglink&utm_campaign=reach>

[Cfbl] Discussion about Complaint Feedback Loop A… Jan-Philipp Benecke