I-D ACTION:draft-haluska-sipping-directory-assistance-01.txt

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	Title		: Considerations for Information Services and Operator Services Using SIP
	Author(s)	: J. Haluska, et al.
	Filename	: draft-haluska-sipping-directory-assistance-01.txt
	Pages		: 49
	Date		: 2006-11-7

Information Services are services whereby information is provided by 
   the network in response to user requests, and may include involvement 
   of a human or automated agent. A popular existing Information Service 
   is Directory Assistance (DA). Moving ahead, Information Services 
   providers envision exciting multimedia services that support 
   simultaneous voice and data interactions with full operator backup at 
   any time during the call. Information Services providers are planning 
   to migrate to SIP based platforms, which will enable such advanced 
   services, while continuing to support traditional DA services. This 
   document aims to identify how such services can be implemented using 
   existing or currently proposed SIP mechanisms.

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