RFI for Infrastructure Services

IETF Executive Director <exec-director@ietf.org> Tue, 07 February 2023 14:17 UTC

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From: IETF Executive Director <exec-director@ietf.org>
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Subject: RFI for Infrastructure Services
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Date: Tue, 07 Feb 2023 14:16:58 +0000
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The IETF Administration LLC is soliciting information to inform planned RFPs for Infrastructure Services


Overview:

The current contract for IETF IT infrastructure services is a black box contract - we specify the systems to be maintained along with a very basic SLA, and the provider is responsible for the underlying infrastructure on which those systems operate, including the system administration strategy. The provider has always been much more accommodating than that in responding to requests for changes inside the black box, but these requests were for a long time piecemeal and not part of an overall strategy.

There have been regular complaints from the community that our infrastructure is more prone to failure, more difficult to upgrade and more difficult to accommodate new services, compared to a modern best practice infrastructure.  The IETF Administration LLC has consulted with the community on the best way to address this and worked with the community to develop a new operational strategy for how the infrastructure should be operated.

The IETF intends to issue one or more RFPs for a service provider to migrate and manage our infrastructure services in line with this new strategy, but before doing there are a number of decisions to be made on how those RFPs are to be structured.  This document is a Request For Information to help the IETF make these decisions and issue high quality RFPs.

Timeline:

07 February 2023	This RFI Issued
26 February 2023	This RFI closes


Full details of the RFI, including instructions on how to respond, can be found at https://www.ietf.org/media/documents/IETF_Infrastructure_Services_RFI.pdf

More information on our RFP and Contracts can be found at https://www.ietf.org/about/administration/rfps-and-contracts/

Please note that in order to maintain a fair and transparent RFI process, all questions or feedback regarding this RFI should be made to the email address specified in the RFI.

-- 
Jay Daley
IETF Executive Director
exec-director@ietf.org