Re: [OPSAWG] New Version Notification for draft-feng-opsawg-incident-management-00.txt

[[e-mail]]

Hi Franck, all, 

Thank you for initiating this work. Please find some comments, fwiw: 

(1) The document overstates what it achieves. I would soften many of these statements. For example, It would be helpful to discuss whether the approach eases the identification of root causes and their mitigation.
(2) Rather than opposing the alarm model with what is specified in this document, I would instead better articulate and highlight how they complement each other.
(3) The network service aspect is not highlighted as I was expecting from the title/abstract. For example, I was expecting to see a discussion how service-specific incidents are tagged/characterized and then reported. The current discussion is mostly device-centric.
(4) Consider positioning this work in the context of the automation framework in RFC8969. Likewise, call out potential interactions with the TMF incident API.
(5) You may also position this work vs. the service assurance work led by Benoît. I don’t see conflict between both, but it is better to discuss that in the draft.

Hope this helps. 

Cheers,
Med

> -----Message d'origine-----
> De : OPSAWG <[e-mail]> De la part de Fengchong
> (frank)
> Envoyé : lundi 13 mars 2023 14:19
> À : [e-mail]
> Objet : [OPSAWG] 转发: New Version Notification for draft-feng-
> opsawg-incident-management-00.txt
> 
> Hi all,
>   I submit a new draft about incident management for network
> service. Includes:
>     1. The concept and architecture of Incident management.
>     2. The incident lifecycle management.
>     3. The YANG model for incident management.
> 
>   Please give your comments. Thanks.
> 
>   Best Regards,
>   Frank
> 
> -----邮件原件-----
> 发件人: [e-mail] <[e-mail]>
> 发送时间: 2023年3月13日 21:06
> 收件人: yuchaode <[e-mail]>; Fengchong (frank)
> <[e-mail]>; Luis Contreras
> <[e-mail]>; Luis Miguel
> Contreras Murillo <[e-mail]>;
> Qin Wu <[e-mail]>; Qin Wu <[e-mail]>; Tong Hu
> <[e-mail]>
> 主题: New Version Notification for draft-feng-opsawg-incident-
> management-00.txt
> 
> 
> A new version of I-D, draft-feng-opsawg-incident-management-00.txt
> has been successfully submitted by Chong Feng and posted to the
> IETF repository.
> 
> Name:		draft-feng-opsawg-incident-management
> Revision:	00
> Title:		Incident Management for Network Services
> Document date:	2023-03-13
> Group:		Individual Submission
> Pages:		35
> URL:            https://www.ietf.org/archive/id/draft-feng-opsawg-
> incident-management-00.txt
> Status:         https://datatracker.ietf.org/doc/draft-feng-
> opsawg-incident-management/
> Htmlized:       https://datatracker.ietf.org/doc/html/draft-feng-
> opsawg-incident-management
> 
> 
> Abstract:
>    This document provides an architecture for the incident
> management
>    system and related function interface requirements.
> 
>    This document also defines a YANG module to support the
> incident
>    lifecycle management.  This YANG module is meant to provide a
>    standard way to report, diagnose, and resolve incidents for the
> sake
>    of enhanced network services.
> 
> 
> 
> 
> The IETF Secretariat
> 
> 
> 
> _______________________________________________
> OPSAWG mailing list
> [e-mail]
> https://www.ietf.org/mailman/listinfo/opsawg

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