RE: sipping-retarget (was RE: [Sip] RE: Question to Identity draft)
"Peterson, Jon" <jon.peterson@neustar.biz> Thu, 21 April 2005 23:51 UTC
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Subject: RE: sipping-retarget (was RE: [Sip] RE: Question to Identity draft)
Date: Thu, 21 Apr 2005 19:51:28 -0400
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Thread-Topic: sipping-retarget (was RE: [Sip] RE: Question to Identity draft)
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From: "Peterson, Jon" <jon.peterson@neustar.biz>
To: Paul Kyzivat <pkyzivat@cisco.com>
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Cc: fluffy@cisco.com, IETF SIP List <sip@ietf.org>, Francois Audet <audet@nortel.com>, Fries Steffen <steffen.fries@siemens.com>
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That is certainly one of the primary cases I had in mind when I suggested that a "group cert" would sometimes work; a case where there is in fact effectively a group user agent.
Jon Peterson
NeuStar, Inc.
> I think this is largely a red herring. In many call center applications
> it will be a requirement not to disclose the identity of the actual
> agent - probably not even a synonym. There is a high likelihood that the
> call center will act as a B2BUA between the caller and the agents, for
> that reason and others. ("Your call may be monitored for quality.") So
> there will be no retargetting as far as the caller is concerned, and no
> identity problem.
>
> Paul
>
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- sipping-retarget (was RE: [Sip] RE: Question to I… Peterson, Jon
- RE: sipping-retarget (was RE: [Sip] RE: Question … Peterson, Jon
- RE: sipping-retarget (was RE: [Sip] RE: Question … Peterson, Jon
- Re: sipping-retarget (was RE: [Sip] RE: Question … Paul Kyzivat
- RE: sipping-retarget (was RE: [Sip] RE: Question … Peterson, Jon