Re: Travel Waivers - Air France

JORDI PALET MARTINEZ <jordi.palet@consulintel.es> Wed, 11 March 2020 10:08 UTC

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Date: Wed, 11 Mar 2020 11:08:42 +0100
Subject: Re: Travel Waivers - Air France
From: JORDI PALET MARTINEZ <jordi.palet@consulintel.es>
To: <ietf@ietf.org>
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Thread-Topic: Travel Waivers - Air France
References: =?utf-8?q?=3CVI1PR07MB54535FCA6598C3395779B97A92FF0=40VI1PR07MB5?= =?utf-8?q?453=2Eeurprd07=2Eprod=2Eoutlook=2Ecom=3E?= <d06d06b1-6484-c588-4305-50c732839eae@krsek.cz> <522C89C1-6B52-4AC6-955E-F2DC92C0AFDE@tzi.org> <384FA430-63EF-46C6-923D-FF10EA7DFE10@consulintel.es> <b8f4566e-d04b-8c5d-0af3-c20cfe08cde8@krsek.cz>
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Of course, I will wait, it doesn't make sense to ask for a refund now for 95-15 Euros. It is better to meanwhile, try every other chance. I'm going to make noise in BA social networks, talk to consumer related authorities, start consumer or court claims if needed, etc. Most of those things will not work if I don't do them "before" the flying date.

However, I disagree with your point that only "positive information is good", because if more people have bad news about a specific airline or hotel chain, sharing that information will also help to coordinate noise in social networks against that specific company. My experience is that noise in social networks is more disturbing to them than anything else, and this helps to change their position.

Regards,
Jordi
@jordipalet
 
 

El 11/3/20 10:58, "ietf en nombre de Michal Krsek" <ietf-bounces@ietf.org en nombre de michal@krsek.cz> escribió:

    Jordi,
    
    the virus comes to Canada as well as to other countries (as well as to 
    UK) and the pattern looks simillar. My very practical recommendation is 
    to wait.
    
    
    BTW my Delta flight to Indianapolis has return leg early April thru 
    Rome. I'm just waiting for a message from Delta about full refund. My 
    colleague had a ticket with KLM to Taipei and they voluntarilly returned 
    him the whole amount the day of the first flight was scheduled.
    
    
    I fully understand your situation (and I believe others do so), on the 
    other hand consider if it is necessary to write so many e-mail without 
    any new information.
    
    It would be best practice to share positive information about refunds 
    (that help others) and do not create so much noise.
    
    
         Thank you for understandning
    
                 Michal
    
    
    Dne 11.3.2020 v 10:24 JORDI PALET MARTINEZ napsal(a):
    > My flight is BA, I just talked (again) with a supervisor. They don't refund.. I can only get back 95 Euros - 15 Euros for the cancellation fee.
    >
    > Iberia only do that for flights to US and other countries, but Canada is not included.
    >
    > Regards,
    > Jordi
    > @jordipalet
    >   
    >   
    >
    > El 11/3/20 8:31, "ietf en nombre de Carsten Bormann" <ietf-bounces@ietf.org en nombre de cabo@tzi.org> escribió:
    >
    >      On 2020-03-10, at 22:52, Michal Krsek <michal@krsek.cz> wrote:
    >      >
    >      > as well as Delta and KLM
    >      
    >      Where did you find that for KLM?
    >      
    >      So far I only see rebooking for flights taken to May 31st, which doesn’t help with rebooking for Madrid (or, more likely for me, Bangkok)..
    >      
    >      Grüße, Carsten
    >      
    >      
    >
    >
    >
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