Re: [72attendees] Update on the Hotel's Guestroom Network

[Eric Burger <[e-mail]>]

Their web site also is "undergoing technical difficulties."


----- Original Message ----
From: LANGE Andrew <[e-mail]>
To: [e-mail]
Sent: Monday, July 28, 2008 3:40:21 PM
Subject: [72attendees] Update on the Hotel's Guestroom Network



Because the heavy load on the guest room network is interacting negatively with the delivery of video over IP to the TVs in the rooms. Certainly CityWest has never experienced traffic loads like we're generating from the guest room side, and we're likely uncovering some issues in the underlying guest room infrastructure.

The hotel staff has been working this issue since early this morning, and they believe that they have fixed the underlying issue causing congestion and poor TV performance.  We have lifted the rate-limit on the router ports facing the guestroom network. 

There has also been a fix put in place on the guestroom network that was affecting some PPTP users in their rooms.

Both the wireless and terminal room networks, are directly over our infrastructure and are unaffected by these issues with the guestroom side.

Andrew


      

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