[Emo-dir] Newcomer deterrence and abuse
John C Klensin <john-ietf@jck.com> Sat, 04 June 2022 14:34 UTC
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Date: Sat, 04 Jun 2022 10:34:34 -0400
From: John C Klensin <john-ietf@jck.com>
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Subject: [Emo-dir] Newcomer deterrence and abuse
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Hi. I assume that at least some of you have been following the recent threads on the IETF discussion list and tools-discuss about ways in which our many of our current collection of web pages -- the information that is not on them and navigation among them -- could act as a deterrent to people who have gotten pointers to IETF activities and who might, if not deterred, become newcomers and then useful contributors. Even if more experienced people encounter abuse or other issues they would like to discuss or report, missing information (as discussed in those threads) seems more likely to encourage frustration and walking away from the IETF rather than, e.g., trying to find a tutorial or guide or reach out to people in the leadership who might be able to untangle things. I wanted to "officially" bring those issues to the attention of this Directorate because, IMO, the problems are ultimately Outreach and Education ones: if the IETF's systems and difficulty navigating them chase people away, then no amount of education or mentoring is going to help much at all. And, of course, if the chased-away people reinforce the rumor that, despite claims to the contrary, the IETF is basically a small collection of in-groups that is hostile to anyone who shows up who is not already connected, e.g., to a company that is already sending other participants. thanks, john p.s. To help make the point, while the "about" section of your list description page is close to what I'd like to see more generally, including a link as to where to go for more information, it has the same issue with "run by" of all of those other pages. The group description to which it points is really excellent except that, if someone actually wanted to contact, e.g., the chairs, there are no addresses, only links to profile pages that do not, in general, contain them. In Greg's and Karen's cases, there are at least email addresses on the profile pages, but, unless sweeping improvements have been made in the last week or so, that does not seem to be the case in general.
- [Emo-dir] Newcomer deterrence and abuse John C Klensin
- Re: [Emo-dir] Newcomer deterrence and abuse Salz, Rich
- Re: [Emo-dir] Newcomer deterrence and abuse John C Klensin