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Re: IETF Mail List Failure

Spencer Dawkins at IETF <spencerdawkins.ietf@gmail.com> Fri, 18 May 2018 14:04 UTC

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From: Spencer Dawkins at IETF <spencerdawkins.ietf@gmail.com>
Date: Fri, 18 May 2018 09:04:29 -0500
Message-ID: <CAKKJt-epe5HTk3eEhT6+y-wEv2Ae+A-5ePF8gAZjfsnFkyQ1Mg@mail.gmail.com>
Subject: Re: IETF Mail List Failure
To: Randy Bush <randy@psg.com>
Cc: exec-director@ietf.org, IETF list <ietf@ietf.org>
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Hi, Alexa,

On Fri, May 18, 2018 at 2:50 AM Randy Bush <randy@psg.com> wrote:

> > On 17 May, from 17:48 UTC (13:48 EDT) to 23:48 UTC (18:49 EDT),
> > outbound email from the IETF email lists failed to send. Mail sent to
> > the lists went into the archives, but was not received by list
> > subscribers.
> >
> > A problem in the DMARC-rewriting system caused outbound mail delivery
> > to fail silently, without alarm or error message. The rewriting system
> > has been taken offline, which restored outbound email service.  The
> > lists are back up.
>

I echo Randy's thanks for technical details.


> > Unfortunately, because the mail was discarded rather than queued, if
> > you sent mail to any IETF list today during the outage window, we ask
> > you to please resend your message.
>

Just so I do the right thing, do you folks think all mail to be forwarded
was silently discarded, or only the mail sent from addresses that were
subject to re-writing?

Spencer


> > We apologize for this issue and are working with the Tools Team to
> > correct the system before it is put back online again.
>
> thanks, alexa.  these things happen, and i won't even demand a refund :)
> sympathies for the pain.
>
> < micro-management = off >
>
> i really appreciate technical details.  there are still a few operators
> left in the ietf community, and we try to learn from our oopsies.  a
> deeper post mortem would even be welcome as many of us are also trying
> to deal with dmarc hell.  you run a medium scale mail operation and any
> lessons you share are appreciated.
>
> randy
>
>

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