Re: [Tools-discuss] emails being truncated

"STARK, BARBARA H" <bs7652@att.com> Wed, 21 July 2021 15:34 UTC

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From: "STARK, BARBARA H" <bs7652@att.com>
To: 'Toerless Eckert' <tte@cs.fau.de>
CC: "'tools-discuss@ietf.org'" <tools-discuss@ietf.org>
Thread-Topic: [Tools-discuss] emails being truncated
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Date: Wed, 21 Jul 2021 15:33:35 +0000
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Archived-At: <https://mailarchive.ietf.org/arch/msg/tools-discuss/llgUsIgkKEtvrYi23zR0fzuVjts>
Subject: Re: [Tools-discuss] emails being truncated
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Following up for those who may be curious...
I did email the support team with copies of the sent and received versions of emails. Glen correctly diagnosed the problem.
My email contained a line with exactly 76 characters, with last character ".", and followed by carriage return. Apparently, my Exchange server wrapped this line at 75 characters to put that "." all by itself on a line (with the carriage return).
The emails I received were being truncated directly before that ".".
This is a known bizarre issue.
https://unix.stackexchange.com/questions/38156/sendmail-procmail-exchange-truncating-mail

The answer there explains that
" - Exchange: on accepting a piece of mail for delivery, it appears to reformat a plain text message, encoding and wrapping its lines to 75 characters.
   - sendmail: An old (but known) behaviour was being followed in that mail with a bare period on a line was interpreted as end-of-message and then delivered, effectively truncating the actual mail body."

Well, I feel better now.

Barbara

> Do you have an example date / message id of such an email ?
> 
> Does the dnssd email archive have the email untruncated but only group
> members
> report that it was truncated on their end, or is it also truncated on the
> list archive ?
> 
> I had once email recently from an AD via draft-alias and WG expander,
> which arrived truncated on my side, but made it untruncated to
> the WG alias.
> 
> Alas, i have not been able to track thast one down, even
> through it was a mayor issue for me (AD review of one of my drafts
> that i received truncated. Imagine how i felt when the AD told me:
> why did you stop fixing nits after 25% of my review... ;-))
> 
> Cheers
>     Toerless
> 
> On Fri, Jul 16, 2021 at 02:50:51PM +0000, STARK, BARBARA H wrote:
> > My emails (to dnssd@ietf.org) are suddenly being strangely truncated. I've
> never seen this before. Is anyone else experiencing this, or experienced this in
> the past?
> > Barbara
> >
> > ___________________________________________________________
> > Tools-discuss mailing list - Tools-discuss@ietf.org
> > This list is for discussion, not for action requests or bug reports.
> > * Report datatracker and mailarchive bugs to: datatracker-project@ietf.org
> > * Report tools.ietf.org bugs to: webmaster@tools.ietf.org
> > * Report all other bugs or issues to: ietf-action@ietf.org
> > List info (including how to Unsubscribe):
> https://urldefense.com/v3/__https://www.ietf.org/mailman/listinfo/tools-
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> 
> --
> ---
> tte@cs.fau.de