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[ippm] Re: Working group last call for Quality of Outcome (draft-ietf-ippm-qoo)

"Livingood, Jason" <Jason_Livingood@comcast.com> Mon, 23 June 2025 14:41 UTC

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From: "Livingood, Jason" <Jason_Livingood@comcast.com>
To: "Thomas.Graf@swisscom.com" <Thomas.Graf@swisscom.com>, "ippm@ietf.org" <ippm@ietf.org>
Thread-Topic: Working group last call for Quality of Outcome (draft-ietf-ippm-qoo)
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Subject: [ippm] Re: Working group last call for Quality of Outcome (draft-ietf-ippm-qoo)
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I support this QoO draft. Via my employer, Comcast, we did a research study with Bjorn with some customers. The results, which he presented at a prior IETF meeting, were extremely positive. In particular:


  *   100% of participants said they liked Quality of Outcome better than speedtests
  *   86% felt Quality of Outcome matched their usage much better than their looking at bandwidth utilization over time
  *   96% said Quality of Outcome reports increased their trust in the ISP
  *   100% said Quality of Outcome info will increase their satisfaction
  *   66% said Quality of Outcome info will reduce their likelihood of calling customer support
  *   83% said getting recommendations in an application context will increase the trust in the recommendation (e.g., to get better Zoom quality to Jane’s iPad, do X or Y)



We support this and, once standardized, we hope to deploy it.



Jason


From: Thomas.Graf@swisscom.com <Thomas.Graf@swisscom.com>
Date: Saturday, June 21, 2025 at 12:51
To: ippm@ietf.org <ippm@ietf.org>
Cc: bmwg@ietf.org <bmwg@ietf.org>, marcus.ihlar=40ericsson.com@dmarc.ietf.org <marcus.ihlar=40ericsson.com@dmarc.ietf.org>
Subject: [ippm] Re: Working group last call for Quality of Outcome (draft-ietf-ippm-qoo)
Dear IPPM,

We are almost at the half time of the WGLC and haven't seen feedback. Please consider reviewing the document and feedback on the mailing list.

Best wishes
Marcus and Thomas

From: Marcus Ihlar <marcus.ihlar=40ericsson.com@dmarc.ietf.org>
Sent: Thursday, June 12, 2025 3:42 PM
To: IETF IPPM WG (ippm@ietf.org) <ippm@ietf.org>
Subject: [ippm] Working group last call for Quality of Outcome (draft-ietf-ippm-qoo)

Be aware: This is an external email.

Hello IPPM,

This email initiates the working group last call for Quality of Outcome (draft-ietf-ippm-qoo).

The current version of the document can be found here:
https://datatracker.ietf.org/doc/draft-ietf-ippm-qoo/
https://www.ietf.org/archive/id/draft-ietf-ippm-qoo-03.html

Please review the document and reply to this email with any comments and indicate whether you believe it is ready for publication.
This WGLC will last for three weeks and end on Thursday July 3, 2025.

BR,
Marcus and Thomas

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